Lead Expert - John Lewis Glasgow

3 нед. назад

United KingdomEuropeLead

customer servicesalesinventory managementvisual merchandisingphone outreachemail outreach

Lead showroom sales team, coach staff, and drive sales performance in a retail fitness environment.

Обязанности

Требования

2+ years of retail, hospitality, or premium sales experience, with a proven track record of meeting and exceeding KPIs and sales targets
Proven ability to mentor peers, lead by example, and "own the room" to set the pace on a sales floor, even without formal management authority
You are genuinely energized by meeting new people and thrive on the "buzz" of a busy showroom. You have a natural ability to build instant rapport and turn a brief encounter into a lasting connection
Highly organised, preferably with some experience in CRM platforms (such as Salesforce) to track lead preferences and follow up on trials. Proficiency with Apple products and Microsoft Office or Google Suite applications
A genuine, authentic passion for health, wellness, and the mission; you can speak to the dedication it takes to maintain a balanced lifestyle
The commitment to work a flexible schedule that includes some weekend hours, and holidays
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Другое

As a Lead Expert at , you are the heartbeat of our showroom and the anchor for our local sales team. You thrive in an environment where you get to work under your own initiative and you naturally take ownership. You will work closely with the Multi-Site Showroom Manager and you set the pace for the team in a high-energy, target-driven environment.
 
Act as the in-store lead, providing in-the-moment coaching to Experts to support a strong sales culture, particularly in the Store Manager’s absence
Consistently meet and exceed individual monthly sales targets by identifying a member's unique wellness goals through a highly consultative approach that turns curious prospects into dedicated members
Proactively engage passing traffic and educate customers on the value of
Own the local sales funnel through awareness of the total store-wide sales leads to maximize team conversion rates through proactive phone and email outreach
Maintain an impeccable showroom environment that reflects our brand’s premium, fitness-forward aesthetic, including assisting with inventory management, visual merchandising, and event setup
Act as the subject matter expert on ’s evolving software, boutique apparel, and diverse fitness content, delivering honest expectations to build long-term loyalty
(NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit
is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at , where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim stat
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