USAOnboarding Program Specialist
3 нед. назад
USAOnsite
Responsible for designing and owning the end-to-end onboarding program for new hires, partnering with leadership to ensure a welcoming and effective onboarding experience.
Обязанности
- We're looking for someone who can build our onboarding program and own it end to end - from offer acceptance through a new hire's first 30 days. This isn't a "run the orientation deck" job. You'll partner with leadership to design the systems, set the metrics, and execute against them.
- Done right, onboarding is the moment that solidifies a new hire made the right choice to join - it’s where our mission and vision come alive. This role owns that feeling: making sure every new hire feels welcomed, connected, and confident from their first day forward, not just through week one.
- This role is for someone who wants to build, innovate and iterate from learnings! You'll wear the strategy hat and the execution hat in the same week.
Требования
- 4+ years in onboarding, HR/People operations, or a similar build-and-run people role, ideally at a fast-growing startup
- A bias toward action - comfortable building the plane while flying it
- Fluency with AI tools and genuine excitement about using them to automate and scale people processes
- Strong project management instincts: you can run multiple workstreams at once
- Analytical enough to define metrics, track them, and translate them into a story for the leadership team
- Excellent written and verbal communication
- Low ego, high ownership - you are excited to both build the system, execute, and jump in where needed
Другое
- Location: San Francisco (In-Office)
- Our mission is to bring autonomy to software engineering.
- We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers including Nvidia, Adobe, Adyen, Klarna, and Ernst & Young turn their engineering organizations into autonomous development systems — shipping code, reviewing PRs, running tests, and deploying continuously.
- In 2026, we raised a $150M Series C. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).
- Design and own our onboarding program end to end: pre-boarding, first day, first week, first 30 days
- Build scalable systems and workflows that can flex as we scale headcount
- Use AI tools to automate repetitive onboarding tasks - documentation, scheduling, FAQs, progress tracking.
- Own the handoff from offer acceptance to first day: background checks, immigration, equipment, paperwork, welcome communications
- Define and track success metrics (new-hire satisfaction, manager feedback, retention signals) and report back to leadership
- Continuously iterate based on data, feedback, and instinct.
- Partner with IT, Facilities, Payroll, HR Ops, and hiring managers to execute a seamless new-hire experience
- Work with department leaders to build role and team-specific onboarding tracks where needed
- Be the connective tissue across People and the business during a new hire's ramp
- Pitch in on recruiting coordination as needed to keep the candidate-to-employee lifecycle seamless end to end
- A documented, scalable onboarding program that new hires and managers are excited about
- Clean, fast, low-friction handoffs from offer to first day, with no heavy processes or confusion
- Cross-functional partners who see this role as a force multiplier, not a bottleneck
- Clear metrics and a regular reporting cadence showing the ROI of onboarding investment