Technical Product Manager (Superapp)

3 нед. назад

United KingdomEuropeHybrid

Technical Product Manager role at a leading fintech company focused on building consumer finance products and platform infrastructure.

Обязанности

We're building a larger, dedicated Platform team at to reinvest in infrastructure after a deliberate trade-off earlier in the year prioritised new product development. Platform work has been largely invisible to leadership, and without commercial and prioritisation accountability it's been hard to prioritise effectively or connect engineering effort to customer and revenue outcomes. That's changing. We're hiring a Technical PM to sit within engineering and own the intersection between platform infrastructure and commercial value - not a traditional feature PM, not a people manager and not a project manager: you set priorities, not schedules. The TPM is a commercially accountable IC who owns platform stability and outcomes, embedded in the engineering team.
The core tension you'll resolve: platform engineers make decisions without enough business context; product teams don't always understand what platform work enables or what it costs to defer it. You own both sides of that translation.
This is an IC role with hands-on technical contribution expected, writing code, reviewing PRs, participating in architecture design. That credibility with senior engineers isn't optional; it's how the role works.
You'll partner closely with the Platform Engineering Manager (who owns people and delivery) and the Platform Tech Lead (who owns technical direction and standards). You set what we build and why; they set how the team runs and how it's built. You and the EM are tightly coupled and work from one shared roadmap: you set and sequence priorities, the EM commits capacity and delivery against them.
Own platform stability
Own platform stability as a primary accountability - SLA/SLO metrics, incident rates, release quality.
Hold release gating authority: block features from production that don't meet testing standards or introduce unacceptable regression risk.
Enforce CI/CD standards centrally so pods don't fragment into one-off solutions.
Track and report stability metrics alongside commercial outcomes - stability is the foundation that makes the rest possible.
Be commercially accountable
Own the business case for platform investment and answer "why are we spending six engineers on this for three months?" in terms leadership understands.
Track platform impact in business terms: developer velocity, incident cost, time-to-market, reliability, capacity - e.g. "CXO rollout removes a 3-second API fan-out, reducing session abandonment" or "we can now handle 20k simultaneous logins".
Input into headcount and investment decisions for the platform team.
Own the platform roadmap
Own the platform backlog, prioritised by business value and sequenced to unblock the highest-value product teams first - not driven by technical debt or engineer preference alone.
Make trade-offs explicit: "if we do X now, we defer Y by Z weeks - here's what that means for products depending on us".
Ensure every initiative has a defined success metric that non-engineers can track.
Be the stakeholder interface
Act as the single point of contact for Pod Leads: business requirements coming from pods and engineering/developer requirements flowing to pods; prioritise both in service of platform stability.
Make platform work visible to leadership - regular forums with product MDs and PMs to capture upcoming dependencies before they become blockers; represent platform work in leadership reviews; translate technical milestones into business milestones.
Drive cross-team collaboration and buy-in with other PMs; engage architecture in technical design.
Escalate when product teams make requests that would create unsustainable platform load or technical debt.
Contribute as an engineer
Write code, review PRs, and participate in architecture design as a core part of the role - not a side project.
Bring a strong technical voice to roadmap decisions without owning final architecture calls (that's Architecture and Tech Leads).

Требования

Essential
Deep, hands-on engineering background - this role must be staffed by someone who has shipped production systems, not someone who has only managed backlogs.
Strong commercial instinct: can build a business case, speak to P&L impact, and hold a line on ROI.
Exceptional stakeholder management across product, engineering, and finance without direct line authority over all of them.
Comfortable with ambiguity - platform value is often indirect and long-horizon.
Track record of contributing as an IC while operating at a senior, cross-team level.
Proactive, low-ego, and clear communicator - able to hold a line with leadership and pod leads alike.
Nice to have
Experience in platform, infrastructure, or developer tooling contexts.
Familiarity with SLA/SLO frameworks and incident management at scale.
Experience enforcing CI/CD standards across multiple teams or pods.
Prior work making "invisible" infrastructure legible to non-technical leadership.

Как откликнуться

Quick call with the Talent Team (30 minutes)
Hiring manager interview (30 minutes)
Technical and Product interview (90 minutes)
Culture-add interview (60 minutes)

Другое

is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 700 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot )
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting
Platform & backend: Kotlin, AWS, Postgres, RabbitMQ, Docker, Kubernetes.
Gateway & clients: Node GraphQL gateway, React Native / TypeScript mobile app, Relay.
Tooling & observability: GitHub, GitHub Actions, Jira, Confluence, Datadog, Sentry, Grafana.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog !