Partner Renewal Specialist

3 нед. назад

MexicoLATAM

forecastingcontract negotiation

Responsible for managing and growing the renewal book of business across 's channel and strategic partner ecosystem, driving retention and identifying expansion opportunities in a SaaS environment.

О компании

is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 
Learn more at .com or follow us on  LinkedIn  and  Facebook
 
 
What Offers You  
Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people.  offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 
Headquartered in New York, has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our office locations, you will be expected to  work onsite at least 50% of the time.  We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
 
We are a drug free workplace. is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also 's EEO Policy and Know You
At , we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.
Please find the link to our candidate privacy policy here:   
To all recruitment agencies: does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, employees or any other organization location. is not responsible for any fees related to unsolicited resumes.

Обязанности

Own and manage the end-to-end renewal process for a portfolio of channel and strategic partners, ensuring on-time renewal and minimising churn.  
Build and maintain strong relationships with partner account managers and decision-makers to understand their business needs and renewal priorities.  
Track and forecast renewal pipelines accurately, providing regular updates to leadership on renewal health and risk.  
Identify at-risk renewals early and develop mitigation strategies in collaboration with Partner Success and Sales teams.  
Negotiate renewal terms, including multi-year agreements, price uplifts, and contract amendments in line with company policy.  
Collaborate cross-functionally with Sales, Finance, Legal, and Partner Operations to resolve renewal blockers and streamline processes.  
Analyse partner usage data and engagement signals to inform renewal conversations and identify upsell and expansion opportunities.  
Maintain accurate records of all renewal activities, outcomes, and forecasts in Salesforce CRM.  
Contribute to the development of partner renewal playbooks, processes, and best practices.

Другое

As a Partner Renewal Specialist, you will be responsible for managing and growing the renewal book of business across  's  channel and strategic partner ecosystem. You will work closely with partners to drive retention,  identify  expansion opportunities, and ensure a seamless renewal experience. This is a commercially focused role requiring strong relationship management skills, analytical  rigour , and a deep understanding of SaaS renewal motions.  
3–5 years of experience in partner renewals, channel sales, or a similar SaaS renewal or account management role.  
Proven track record of meeting or exceeding renewal targets and managing complex renewal negotiations.  
Strong understanding of channel and partner business models, including resellers, distributors, and strategic alliances.  
Experience using Salesforce or similar CRM to manage pipeline and renewal forecasting.  
Excellent communication and negotiation skills, with the ability to influence at multiple levels of a partner organisation.  
Highly organised with the ability to manage a large book of business across multiple partner segments simultaneously.