End User Device Administrator

Другое

• We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit
• Why we're hiring:
• The End User Device Administrator is responsible for the end to end administration, lifecycle management, financial governance and support of corporate end user devices across the EMEA Tech Ops organisation. This role ensures devices are procured, secured, tracked, configured, supported, and retired in line with enterprise policies, compliance requirements, and operational standards. The administrator works closely with Finance, Security, Procurement, Telco partners (e.g., Vodafone), and local IT teams to maintain an efficient, secure, and consistent mobile experience for employees across the region.
• This role is fully on-site for 5 days a week.
• What you'll be doing:
• •    Process and validate mobile device requests in line with corporate policies and eligibility criteria. •    Coordinate device ordering, shipping, and activation with Telco partners and suppliers. •    Ensure new devices are registered in Apple Business Manager or Android Zero Touch before deployment. •    Support SIM provisioning, number assignment and phone line activation. •    Manage mobile contracts, upgrades, replacements, and deactivations. •    Liaise with carriers (e.g. Vodafone) for escalations, billing queries and network issues. •    Identify, respond and challenge high/exceptional usage as appropriate •    Work with partners and local Tech Ops colleagues to maintain an accurate inventory of mobi
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• What you'll need
• •    Experience in management and administration of enterprise IT hardware estates, preferably mobiles •    Understanding of iOS and Android device configuration, security, and lifecycle management. •    Experience administering mobile lines/SIMs with telco providers. •    Strong troubleshooting skills and user focused support experience. •    Ability to manage asset inventories and maintain accurate documentation. •    Experience in financial analysis and collating management information reporting •    Knowledge of MAM policies, conditional access, and enterprise mobile security frameworks. •    Experience in large, multitenant or multi OpCo environments. •    Understanding of corporate procurement a
• Who you are:
• You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
• You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
• You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
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• What we'll give you:
• Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
• Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
• Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
• #LI-Hybrid 
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.