Solution Consultant

1 мес. назад

80k–123.2k GBP / yearUnited KingdomEuropeHybrid

Drive client success by implementing and optimizing retail and brand technology solutions.

О компании

  At , we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.   The problem we are trying to solve : Brands and retailers struggl

Обязанности

Primary opportunity partner for Account Executives/ Account Director providing solution, industry and contextual business expertise
Prepare and inspire prospects/ clients with solution recommendations and demonstrations as well as aiding discovery during meetings
Ensure prospects understand our solution’s (technical & program) requirements
Proactively collaborate with Account Executives & Client Success Directors on preparing, validating and delivering a business case to prospects / clients
Support Client Success on product fit & demos for upsell opportunities
Confidently handle objections and competitive differentiation
Supporting the RFP response process by means of defining an internal timeline, recruiting and coordinating involved team members, ensuring consistency of messaging and a timely delivery
Working with the Client Engagement teams to capture and document key client requirements to define the high-level scope of solutions and services recommended to the prospect; finalised in a SOW by the Client Engagement Manager for a smooth transition from concept to implementation.
Support EMEA team with product knowledge & questions, including the more business- and strategy-related sections in RFPs
Subject Matter Expert (SME) for defined industry, products or topics. Involves ownership of supporting team materials, preparation of standardised sales demos and providing training to other team members as well as the field teams
Support field teams and marketing with thought-leadership activities (incl. presenting at events, blog posts, webinars)
Work closely with your EMEA and global teams to share and align on best practices
Provide regular feedback to the product management team on market requirements

Другое

As our successful Solution Consultant, you enjoy inspiring with a vision and technology, and you’re excited by the opportunity to work with some of the biggest brands and retailers. You’ll be someone who can easily converse between business and technical teams to ‘translate’ requirements and expectations depending on the audience and industry. You are comfortable discussing the value of our solution and the associated business case at all levels of a client’s organisation and can easily turn ‘complex’ concepts into simple and comprehensive overviews. Your preference is to work as part of dynamic and experienced teams (Sales & Sol. Consulting) where you can be a top player in your role. You would also enjoy being part of a EMEA wide team that is focused on making a difference in the org
Excellent presentation skills and confidence in front of large audiences including exec-level
Excellent ability to articulate and document product-specific as well as high-level technical solutions to solve customers’ business problems
Significant experience in a customer-facing role
Can confidently and successfully build relationships with business and technical contacts at all levels of a client’s organisation
Excellent ability to articulate business value through ROI business cases
Understanding of sales methodologies and experience in solution selling
Digital marketing or ecommerce and/ or business software (SaaS) industry experience
Enjoy travel; must be prepared to travel for up to 50% within the role
University degree or higher
Full authorisation to work in the Germany without restrictions, sponsorship will not be provided
Fluency in German and English
Additional European language skills a strong bonus