Sr. Staff Observability Software Engineer

Другое

• Company Introduction    
• We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Company?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.  
• We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Company, you will see yourself, your colleagues, your team, and the company grow every day.    
• Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Company now to create an epic experience in this always-on, high-tech, and hyper-connected world. 
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• Role Overview  
• Design, implement, and maintain observability solutions such as monitoring, alerting, logging, and tracing across various platforms, applications, and infrastructure.
• Collaborate with cross-functional teams, including software engineers, SREs, and infrastructure teams, to identify and define observability requirements.
• Develop and implement best practices for creating and maintaining effective monitoring, alerting, and telemetry systems.
• Evaluate and recommend industry-leading observability tools and technologies to improve system visibility and reliability.
• Define and track key performance indicators (KPIs) and service-level objectives (SLOs) related to system availability, performance, and reliability.
• Assist in the troubleshooting and resolution of complex incidents and problems by analyzing data from observability tools.
• Provide guidance and mentorship to other engineers on observability principles, practices, and tools.
• Conduct ongoing evaluations of observability systems and identify opportunities for improvements and optimizations.
• Drive the standardization and simplification of observability processes, tools, and frameworks across the organization.
• Contribute to the development of training materials, documentation, and runbooks for observability systems and practices.
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• Basic Qualifications  
• Bachelor's degree in Computer Science, Electrical Engineering, Math, or a closely related field
• 8 years working experience in engineering teams that build large-scale distributed systems
• Strong experience in implementing and managing observability solutions in large-scale, complex environments.
•     Deep knowledge of monitoring, alerting, and logging systems and tools, such as OpenTelemetry, Prometheus, Grafana stack, Elastic stack.
• Preferred Qualifications   
• Experience with containerization and orchestration technologies, such as Docker and Kubernetes.
•   Familiarity with application performance management (APM) tools, such as Dynatrace or AppDynamics.
•     Professional certifications in cloud platforms, monitoring tools, or related technologies.
•   Proficiency in at least one programming languages, such as Go, Java, Python, or Ruby.
•   Familiarity with distributed tracing technologies, such as Jaeger or Zipkin.
• Experience with cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform.
• Strong understanding of DevOps and SRE practices, including continuous integration, continuous delivery, and infrastructure as code (IaC).
• Strong problem-solving and analytical skills, with a focus on data-driven decision-making.
• A proven track record of leading and delivering successful observability projects and initiatives.
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• Pay & Benefits   
• Our compensation reflects the cost of living across several US geographic markets. At Company, your base pay is one part of your total compensation. 
• The base pay for this position ranges from $174,00/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
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• General Description of All Benefits  
• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 
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• General Description of Other Compensation       
• “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.     
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• Recruitment Process   
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  
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• Details to Consider  
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Company has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.