USACommercial Solutions Engineer - West Coast
3 нед. назад
120k–139k USD / yearUSARemote
opentelemetrykubernetescloud-native
Act as a trusted technical advisor to large customers, bridging product and customer outcomes by designing, demonstrating, and validating technical solutions in enterprise environments.
Обязанности
- As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating 's technical capabilities in real-world enterprise environments.
- You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of . This is a US-based remote role with business travel required.
- This role is fully remote and can be based anywhere on the West Coast.
- Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
- Translate complex customer requirements into scalable, performant implementations
- Develop and execute Proofs of Concept that highlight 's differentiated technical capabilities
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences
- Partner with Account Executives throughout the sales cycle to position as the technical solution of choice
- Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
- Create and maintain reusable demo environments, reference architectures, and POC templates
- Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement
Требования
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
- Strong understanding of modern DevOps, SRE, and platform engineering practices
- Proven ability to create and execute technical demos, architectures, and POCs that prove business value
- Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
- Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
- Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision
Будет плюсом
- Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
- Active contributions to OpenTelemetry or the broader observability ecosystem
- Familiarity with CRM tools like Salesforce or HubSpot
- Experience in a high-growth, venture-backed startup environment
Условия
- Competitive salary & meaningful equity participation — you'll own part of what you're building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
Другое
- Join and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.
- This is a unique opportunity to help build a generational company. is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.
- If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.