USAEnterprise Solutions Engineer - East Coast
3 нед. назад
180k–240k USD / yearUSARemote
opentelemetrykubernetescloud-native
Act as a trusted technical advisor to enterprise customers, designing and validating technical observability solutions with 's platform.
Обязанности
- As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating 's technical capabilities in real-world enterprise environments.
- You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of . This is a US-based remote role with business travel required.
- This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.
- Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
- Translate complex enterprise customer requirements into scalable, performant, and maintainable implementations.
- Develop and execute Proofs of Concept (POCs) that highlight 's differentiated technical capabilities.
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences.
- Collaborate closely with Enterprise Account Executives throughout the sales cycle to position as the technical solution of choice.
- Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
- Create and maintain reusable demo environments, reference architectures, and POC templates.
- Partner with Product Management to provide technical insights that influence roadmap and feature priorities.
Требования
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
- Strong understanding of modern DevOps, SRE, and platform engineering practices.
- Excellent communication skills — you can explain complex observability concepts clearly to both engineers and executive decision-makers.
- Ability to create and execute technical demos, architectures, and POCs that prove business value.
- Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams.
Будет плюсом
- Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.
- Contributions to technical content — blog posts, conference talks, or open-source documentation.
- Familiarity with the CNCF ecosystem and community.
- Experience in a high-growth, venture-backed startup environment.
Условия
- Competitive salary & meaningful equity participation — you'll own part of what you're building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
Другое
- Join and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.
- This is a unique opportunity to help build a generational company. is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.
- If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.