Senior Implementation Consultant | UK

3 нед. назад

United KingdomEuropeSeniorRemote

Lead complex enterprise implementations and serve as a delivery lead and trusted advisor in 's Professional Services team.

Обязанности

's Professional Services team is looking for a Senior Implementation Consultant to lead complex enterprise implementations with a high degree of autonomy. Serving as a delivery lead and trusted advisor, you will guide complex, multi-stakeholder engagements and translate business objectives into effective platform solutions. You will leverage your profound platform expertise to contribute beyond your direct portfolio by spearheading internal initiatives, mentoring Implementation Consultants, and expanding the team's delivery capabilities.
This is a senior voice on the implementation team, with a clear path toward Principal or Team Lead. 's engagements sit at the intersection of learning strategy and AI-powered configuration. Your work will extend past basic system deployment to leading discovery sessions that establish clear, quantifiable results.

Будет плюсом

Experience implementing or similar learning experience platforms
Background in Learning & Development strategy or organizational change management
Familiarity with HR technology ecosystems and enterprise data integrations
Experience delivering implementations in North American and Latin American markets
Proficiency in a language beyond English
Certification in PMP, PRINCE2, or Agile

Условия

We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.

Другое

is the leading enterprise learning system for workforce transformation, bringing together everything people need to learn and advance: courses, videos, articles, projects, and real-world skill insights, matched to individual roles, skills, and goals.
For businesses, builds the infrastructure for a culture of learning that attracts, develops, and retains top talent, driving performance at scale. Named to Fast Company's World's Most Innovative Companies of 2026 — alongside Google, Nvidia, and Adidas — is recognized for its AI-driven approach to closing the human readiness gap and turning learning ambition into measurable impact.
We believe learning is the key to unlocking opportunity, and our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development!
Enterprise SaaS delivery: a strong track record of steering complex implementations and managing direct delivery for large-scale enterprise clients in a professional services capacity.
Cross-functional project ownership: Demonstrated ability to coordinate initiatives and own multiple concurrent workstreams spanning functional, technical, and business stakeholders.
Enterprise implementation leadership: proven expertise directing multi-stream software-as-a-service initiatives across business, functional, and technical groups during sophisticated rollouts.
Executive stakeholder communication: fluency in translating platform capability into business strategy for VP- and C-level audiences.
Learning ecosystem architecture: working knowledge of how LMS, LXP, content providers, skills platforms, and HRIS systems connect and exchange data.
AI use case design: understanding of how to define use cases for AI-enabled features and set measurable success criteria within an enterprise governance framework.
Risk and scope management: proficiency in identifying delivery risk early and negotiating scope changes without stalling a project.
Workshop facilitation: skilled at running discovery sessions that surface learning strategy, AI use cases, and value hypotheses with client stakeholders.
Ability to leverage AI tools and technologies: proven ability to integrate AI utilities into daily tasks (configuration strategies, client materials, research, progress tracking) as an established routine.
 
Lead end-to-end implementations for enterprise customers, owning platform configuration across platform solutions
Facilitate discovery workshops that define learning strategy, AI use cases, and measurable outcomes with client stakeholders
Partner with Technical Consultants on integration strategy, including SSO, HRIS feeds, and content integrations
Monitor implementation health, surfaces risk early, and manage escalations with minimal oversight
Own project plans, RAID logs, and executive status reporting for complex, multi-stakeholder engagements
Manage scope and change requests across technical, functional, and business audiences
Identify opportunities for expanded services or additional platform adoption, in partnership with the Revenue team
Run project retrospectives and turn lessons learned into delivery improvements
Mentor Implementation Consultants on platform configuration, delivery practices, and client communication
Build reusable playbooks and enablement content for the wider implementation team
Contribute at least one tested AI-driven idea per quarter to improve delivery efficiency or client experience
Advocate for data hygiene practices across the team and in your own daily tasks to ensure the reliability of AI-assisted analysis.
🔷  Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute. 🔷  Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations. 🔷  Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.
By joining , you’ll be part of a community that values learning, collaboration, and meaningful impact. If you’re passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.
offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements. For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively. We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.
is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.
🔷  Accessibility & Accommodations – We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know. 🔷  Fair Hiring Practices –   In compliance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records. 🔷  E-Verify Participation – participates in the E-Verify employment verification program.
If you’re applying from specific regions, your personal data may be processed in line with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). To understand how we handle applicant data, please review our Global Data Privacy Notice and related policies: •   Global Privacy Notice •   DPR Compliance Details
By submitting your application, you acknowledge and agree to our use and processing of your data in compliance with applicable laws.
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🚫  Conduct recruitment via WhatsApp, Telegram, or direct-messaging platforms. 🚫  Request sensitive personal or financial information in unsolicited communications. 🚫  Offer jobs requiring upfront payments or promising unrealistic returns. 🔵  Official communications will always come from a @.com email address or phone number during the hiring process.
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