Channel Operations Analyst

3 нед. назад

PolandEuropeJuniorRemote

Analyst role in channel operations focusing on data integrity and business support.

Обязанности

Support the setup of new channel partners by processing requests from Channel Managers and Sales, following defined onboarding workflows. Manage partner records, including partner access to the Partner Portal, in Salesforce and supporting trackers.
Prepare standard partner agreements and coordinate signature processes in collaboration with Legal and Channel Operations leadership.
Manage operational processing for deal registration submissions, teaming agreements, and influence fee requests in line with documented procedures.
Ensure required approvals and documentation are completed before processing partner‑related transactions. Maintain accurate records to support downstream reporting and partner payments.
Assist with the administration of Marketing Development Funds (MDF) by tracking requests, approvals, and payment status in coordination with Partner Marketing.
Support the issuance and tracking of Not For Resale (NFR) licenses for partner enablement and training.
Respond to routine operational inquiries from partners and internal teams, escalating issues when needed.
Maintain high data quality across Salesforce and Channel Operations trackers, ensuring information is complete, timely, and accurate. Perform regular checks on partner records, agreements, and status fields to support reliable reporting. Support audits and compliance activities by providing accurate documentation and data when requested.
Execute recurring operational tasks such as contract extensions, partner updates, and lifecycle changes according to defined processes.
Identify process issues or gaps and flag them to senior team members for improvement.

Требования

Bachelor’s degree in Business or related field (Equivalent work experience will be accepted in place of the education requirement)
1-3 years of experience in operations, sales operations, channel operations or similar process and data driven role
High attention to detail and hands-on
Consistent follow‑through on multi‑step processes and approvals
Strong written communication and stakeholder coordination skills
Technical or software skills required: MS Excel, Salesforce experience strongly preferred
Salary:  90 000 - 120 000 PLN gross per year - compensation is flexible and open for discussion, with the possibility of adjustment for candidates whose skills and experience strongly align with the role’s requirements
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Другое

Application and Interview Impersonation Notice :  Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Software Incorporated (“”) is unlawful.  If identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.
is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. 's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learni
is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.
Overview: The Channel Operations Specialist provides day‑to‑day operational support in alignment with the Channel Partner goals of the Company. This role is focused on executing established processes accurately and efficiently, maintaining high‑quality partner data, and supporting internal stakeholders such as Channel Managers, Sales, Legal, and Partner Marketing. The position is well suited for someone who is detail‑oriented, process‑driven, and comfortable working in systems and trackers.