Technical Services Engineer (C&C)

3 мес. назад

United KingdomEuropeHybrid

Support and maintain technical services to connect brands and retailers with consumers through user-generated content.

  At , we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.   The problem we are trying to solve : Brands and retailers struggl

Implement Content and Creators (C&C) products for clients.
Manage deliverables and timelines for varying technical projects/tasks in a fast-paced environment.
Provide technical consulting and support for C&amp;C products and services to client-facing colleagues and clients.
Work closely with Product and Engineering teams to resolve bugs and provide technical input for feature development.
Develop and execute queries on datasets using SQL and REST web services.
Develop tooling/scripting to automate tasks and perform data analysis.
Develop and maintain technical documentation.

Strong technical troubleshooting skills using industry-accepted best-practices and tools. 
Experience managing deliverables and timelines for varying projects/tasks in a fast-paced environment.
Experience with project/task management systems (e.g. Jira).
Basic or intermediate experience with front-end web development using HTML5, CSS3, and JavaScript.
Basic or intermediate experience with SQL.
Experience with cloud computing services platform (e.g. Amazon Web Services).
Familiarity with REST web services.

1+ years of experience in an IT role supporting software/SaaS client products or services.
Fluent English skills.
Strong analytical skills with strong attention to detail.
Strong verbal and written communication skills.
Basic or intermediate experience with scripting languages (e.g. JavaScript, Python, Bash).
Experience with version control systems (e.g. Git)