USAGrowth Manager, Social & Community
1 мес. назад
USASeniorHybrid
Manage organic social strategy, community engagement, and lifecycle programs to drive growth at , a tech-forward dermatology platform.
Будет плюсом
- Experience in healthcare, telehealth, or another regulated space.
- Basic video editing or creative literacy (helpful for moving quickly with organic content).
- Hands-on events or activation experience.
- Lifecycle/CRM experience — comfort owning email/SMS programs and thinking in funnels, cohorts, and retention.
Другое
- Our mission is to ensure that no one in the world has to suffer from a treatable skin disease because of an access issue ever again.
- is building a platform for hundreds of millions of people globally to access expertise and science-backed skin treatments, from prescription to retail.
- Our tech-forward dermatology experience helps people with chronic skin conditions access licensed specialists, FDA-approved treatment, and ongoing support in record time (24 hours vs an industry average of 6 months).
- is the future of skin health — digitally native, scientifically rooted, integrated end-to-end (evaluation + treatments + lab tests), and powered by AI.
- At , we're redefining how Americans access dermatology care — tackling huge barriers in access and cost with a model that makes getting evidence-backed treatment easy, affordable, and genuinely effective. The market is enormous, and we've only just begun to scratch the surface.
- We're building a growth team where strong creative drives results. Our paid and creator engine is working, and now we're investing in the other side of the house: organic social, community, and the lifecycle programs that turn first-time patients into people who stick around and tell their friends.
- You'll set the organic social strategy, build and run our community (socials, Discord, referral program), inform lifecycle marketing, and stand up the events and activations that make feel like a brand people want to be part of. You'll work hand in hand with our paid and creative teammates so organic and paid reinforce each other instead of running in parallel.
- You'll join the Growth Team led by Connor Kreutz and report directly to him. The team is based in New York City.
- Own our organic social strategy and calendar across TikTok, Instagram, and emerging channels — deciding what we post, why, and how it ladders up to growth, then read performance and iterate fast.
- Bring concepts to life with real talent — partnering with our creative team and on-camera creators to turn ideas into scroll-stopping organic content, without getting stuck in day-to-day production.
- Run community end to end — engaging across social, managing our Discord, and operating the referral program so our best patients become our best advocates.
- Plan events and activations (digital and IRL) that build brand affinity and drive acquisition and retention.
- Work closely with paid and creative teammates so organic, community, and paid reinforce each other — sharing insights, talent, and creative across channels.
- Report on what's working — grounding organic, community, and lifecycle decisions in real performance data.
- 4–6 years in growth, organic social, community, or lifecycle at a consumer or DTC brand, ideally with ownership of a channel end to end.
- Native organic social instincts — you know what performs on TikTok and Instagram, you can direct creators and on-camera talent, and you have a point of view on what makes people stop scrolling.
- Community-building experience — you've grown and run a community (Discord, referral, Reddit, or similar) and understand how to turn engagement into growth.
- Scrappy, entrepreneurial operator — you're excited to build from the ground up, wear a few hats, and move fast.
- Analytical — you ground decisions in data and can tie your work to growth outcomes.
- Equity in
- flexible PTO
- great health, vision, and dental insurance
- 401k w/ company match
- One Medical, Kindbody, Talkspace, and HealthAdvocate membership
- A company MacBook & monthly internet stipend
- Location: The team is hybrid in our NYC office, but we're open to exceptional candidates outside of the NYC area.
- If this doesn't seem right for you, but you know a good candidate, please forward this along!
- was started by David Futoran (Wharton) and the dermatologist who cleared his skin, Joel Spitz, MD (Princeton, Columbia), after David spent years struggling to access care.
- Since launching, has helped 50,000+ people achieve life-changing results with a 5-star rating, and we are growing 5x yoy.