USAAccount Executive, Membership Sales
1 мес. назад
USAJunior
Responsible for membership sales and account management.
Обязанности
- Generate new business revenue through the sale of Brooklyn Nets full season memberships, partial plans, premium seating, and other ticket products.
- Proactively identify opportunities to cross-sell and upsell New York Liberty memberships, Barclays Center events, premium experiences, and other Brooklyn Sports & Entertainment ticket offerings to maximize revenue and deepen customer relationships.
- Prospect daily through outbound calls, emails, networking, referrals, digital lead generation, and other sales initiatives to build and maintain a robust pipeline.
- Conduct consultative sales presentations that identify customer needs and recommend customized ticketing and membership solutions.
- Meet or exceed established monthly, quarterly, and annual revenue goals, activity metrics, and customer engagement objectives.
- Develop and maintain accurate sales pipeline and customer records using the organization's CRM platform.
- Deliver exceptional customer service throughout the sales process to establish long-term relationships and maximize customer retention.
- Host prospective customers at Brooklyn Nets games, New York Liberty games, and other Brooklyn Sports & Entertainment events, creating memorable experiences that support new business growth.
- Collaborate with Membership Services, Marketing, Business Intelligence, Premium Sales, and other departments to deliver a seamless customer experience.
- Participate in community events, networking opportunities, fan events, and grassroots initiatives to generate qualified sales leads.
- Stay informed on NBA, WNBA, and live entertainment offerings, pricing strategies, and industry trends to effectively position Brooklyn Sports & Entertainment products.
- Represent Brooklyn Sports & Entertainment with professionalism, integrity, and enthusiasm in every customer interaction.
Требования
- Competitive, self-motivated, and driven to achieve ambitious goals.
- Passionate about sports, live entertainment, and creating memorable fan experiences.
- Resilient and energized by outbound prospecting and relationship development.
- A collaborative teammate who contributes to a positive and inclusive culture.
- Adaptable in a fast-paced, evolving environment with a willingness to embrace change.
- Customer-focused with a hospitality-first mindset.
- Committed to continuous learning and professional development.
- Demonstrates integrity, accountability, care, and a growth mindset in every interaction.
Условия
- $21.63/hr - $26.45/hr + commission eligible
- Full-time employees are eligible for a robust slate of total rewards, including:
- Bonus eligibility
- Medical, dental, and vision coverage; HSA and FSA eligibility
- 401k Employer Match at 4%
- Competitive PTO policy & Company Holidays
- Parental leave policy eligible after 6 months of service
- Access to events at Barclays Center, subject to ticket availability
- Free lunch onsite Monday - Thursday; onsite barista bar
- And more!
Другое
- Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.
- As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK Mag , Brooklyn Wine Club , and a hospitality business developing several location-based entertainment properties .
- Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence—constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.
- We are guided by our core values:
- Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
- Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
- Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
- Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.
- The Account Executive, Membership Sales is responsible for generating new business revenue through the sale of Brooklyn Nets Memberships, while also driving revenue through New York Liberty memberships, premium seating, group outings, and select Barclays Center events. This role serves as a consultative sales professional responsible for identifying, cultivating, and converting new fans into long-term customers across Brooklyn Sports & Entertainment's portfolio of ticketing products.
- Success in this role requires a proactive approach to prospecting, a commitment to exceeding sales goals, and the ability to build meaningful relationships that contribute to Brooklyn Sports & Entertainment's mission of growing lifelong fans and expanding its audience.
- 1-3 years of experience in ticket sales, sports sales, hospitality, business development, or consultative sales; professional sports experience preferred.
- Proven ability to meet or exceed sales goals in a competitive, metrics-driven environment.
- Strong prospecting, relationship-building, negotiation, and closing skills.
- Excellent verbal, written, and presentation communication skills.
- Demonstrated ability to build trust and establish long-term customer relationships.
- Strong organizational skills with the ability to prioritize multiple opportunities simultaneously.
- Experience working with CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems preferred.
- Proficiency in Microsoft Office Suite.
- Bachelor's degree or equivalent combination of education and relevant experience preferred.
- The incumbent primarily works in an office environment, however, is expected to attend games and events which may take place on weekends and holidays.
- We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local