Компания не указана
Process Manager
1 мес. назад
CyprusMiddleOnsite
okrkpiprocess managementprocess performance metricsdata-driven decision making
Process Manager role focused on developing and strengthening the company's process management framework to make business processes measurable, transparent, and manageable.
About the company
- Experience in IT or fast-growing technology companies is a strong advantage.
Responsibilities
- Develop and improve the company's existing OKR framework.
- Facilitate the complete OKR cycle, including Planning, Check-ins, Reviews, and Retrospectives.
- Support leaders in defining high-quality Objectives and measurable Key Results.
- Ensure alignment between OKRs and company strategic priorities.
- Foster a culture of goal-oriented performance management.
- Develop a consistent framework for process KPIs and performance metrics.
- Define performance indicators for key business processes together with functional owners.
- Establish regular monitoring and analysis of process performance.
- Identify bottlenecks, performance gaps, and opportunities for improvement.
- Provide data-driven recommendations to improve operational efficiency.
- Measure the impact of implemented changes on both process and business performance.
- Facilitate effective collaboration across departments.
- Work with functional leaders to define responsibilities and collaboration guidelines.
- Identify cross-functional gaps and propose practical solutions.
- Facilitate workshops and meetings focused on process improvement initiatives.
- Promote consistent process management practices across the organization.
- Analyze operational and process performance.
- Initiate and support continuous improvement initiatives.
- Monitor the outcomes of implemented improvements.
- Recommend further enhancements to the company's process management framework.
Requirements
- 3+ years of experience as a Process Manager, Business Process Manager, Operational Excellence Manager, Continuous Improvement Manager, Operations Manager, or in a similar role.
- Hands-on experience implementing or developing an OKR framework.
- Experience designing KPI frameworks, process performance metrics, or operational reporting.
- Experience leading cross-functional initiatives.
- Experience driving organizational change and process improvement initiatives.
- Strong understanding of process management principles.
- Experience implementing OKRs at the company level.
- Experience designing process KPI and performance measurement frameworks.
- Ability to build effective collaboration across teams and functions.
- Strong analytical and systems thinking skills.
- Ability to translate data into actionable operational insights and recommendations.
Conditions
- Official employment and support for a work visa
- Opportunities for professional growth
- Friendly work environment
- Flexible start to the workday