CyprusКомпания не указана
Junior Customer Success Manager
1 мес. назад
CyprusJuniorOnsiteC1
crm
Build and maintain relationships with B2B customers to ensure satisfaction and improve retention in a Customer Success Manager role located in Limassol, Cyprus.
Responsibilities
- Build and maintain relationships with B2B customers.
- Support customer onboarding and day-to-day account management.
- Ensure customer satisfaction and improve customer retention.
- Communicate with clients via email, calls, and meetings.
- Collaborate with internal teams to resolve customer requests.
- Maintain CRM and customer records.
- Identify opportunities for account growth.
Requirements
- 1+ year of experience in Customer Success, Account Management, Customer Support, Sales, or another client-facing role.
- English proficiency: C1 or higher (spoken and written).
- Strong communication and organizational skills.
- Proactive, detail-oriented, and able to manage multiple priorities.
- Interest in SaaS, IT, or telecom products is a plus.