USATechnical CSM
1 мес. назад
80k–180k USD / yearUSAMiddleRemote
project managementtechnical consultingclient management
Manage technical client deployments and implementations to drive measurable impact for healthcare AI solutions.
Требования
- You're highly structured, detail-oriented, and thrive in complex deployment environments. You enjoy being on the front lines with customers, translating technical capabilities into real-world implementations that drive measurable impact.
- You are comfortable operating in ambiguity and taking ownership of mission-critical deployments. You work well cross-functionally, aligning internal engineering teams with customer IT and operational stakeholders. You bring a consulting mindset, strong project management discipline, and enough technical fluency to navigate sophisticated enterprise environments.
Другое
- Our AI agents process billions of dollars worth of therapies annually with patients in all fifty states. We do this by automating document intake, prior authorizations, and appeals at scale to streamline operations and accelerate care. We classify medical referrals, understand chart notes, and automate contract and reimbursement search to provide patients with accurate coverage determinations and cost responsibility. Think of us as the the infrastructure behind how the patients get the medications.
- Trellis is a spinout from Stanford AI Lab and is backed by leading investors including YC, General Catalyst, Telesoft Partners, and executives at Google and Salesforce.
- 3+ years in a client-facing role such as Forward Deployment, Implementation, Solutions, Consulting, or similar
- Experience deploying technical products within complex or enterprise environments
- Deep understanding of technical concepts and technical requirements
- At least one summer of technical experience as an engineer or a technical degree
- Strong project management and stakeholder coordination skills
- Ability to scope timelines, drive follow-ups, and unblock deployments
- Strong executive-level communication skills
- High ownership and ability to operate autonomously in fast-moving environments
- Background at top consulting firms or private equity groups are a big plus
- Ability to quickly learn technical workflows and translate them into business value
- Highly organized and comfortable in a fast-paced startup environment
- Real impact at massive scale : We serve patients in all fifty states and are scaling to hundreds of healthcare locations. You'll directly see the number of patients who received treatment because of the agents you built.
- Work with industry experts : Apply your AI alongside healthcare operations leaders who have overseen 50+ healthcare locations, gaining deep domain expertise while building cutting-edge technology.
- Be at the forefront of AI in healthcare : Build production-grade agentic systems that make critical healthcare decisions, backed by robust evaluation frameworks.
- Direct customer engagement : Work closely with F500 customers and the founding team. You'll wear multiple hats from technical architecture to customer success.
- Extreme ownership : Own key parts of Trellis's technical infrastructure and have opportunities to launch new initiatives that process billions in healthcare transactions.
- World-class team : Join team members who have won international physics olympiads, published economics research, were founding engineers at unicorn startups, and taught AI classes to hundreds of Stanford graduate students.
- Incredible growth and traction : We've grown revenue 10x in the past few months alone and have XX% market share in the specialty healthcare markets we serve.