USAChief of Staff (Strategic Operations), July
1 мес. назад
120k–230k USD / yearUSAC-level
Strategic operator role partnering directly with founders to shape the next phase of growth at an AI healthcare company.
О компании
- Design, implement, run and continuously improve the company’s operating cadence
- Run leadership meetings, strategic reviews, roadmap reviews, all-hands meetings, planning sessions, and other key forums.
- Develop agendas, facilitate discussions, document decisions, capture action items, and ensure follow-through.
- Create alignment and accountability across functions through effective operating processes and communication.
Обязанности
- We are seeking a highly capable, strategic operator to serve as our Chief of Staff. This role acts as a force multiplier for the CEO and leadership team, helping translate strategy into execution, driving operational excellence across the company, and ensuring the organization is aligned around its most important priorities.
- This is a unique opportunity for an experienced operator who thrives in fast-paced environments, enjoys solving ambiguous problems, and can move seamlessly between strategic thinking and hands-on execution. The ideal candidate combines exceptional business judgment, operational rigor, outstanding communication skills, and the ability to influence across functions.
- Reporting directly to the CEO and Co-Founder, this individual will serve as a key member of the leadership team and play a critical role in helping the company scale.
Требования
- 3+ years of experience in strategy, business operations, management consulting, investment, operating leadership, Chief of Staff, or related roles.
- Proven experience working closely with senior executives and leadership teams.
- Strong strategic thinking and problem-solving abilities, with the ability to connect long-term vision to day-to-day execution.
- Exceptional project management skills and ability to drive complex cross-functional initiatives.
- Outstanding written and verbal communication skills.
- Ability to operate independently, exercise sound judgment, and handle sensitive information with discretion.
- Strong analytical and operational capabilities, including experience working with metrics, planning processes, and business performance management.
Будет плюсом
- Experience at an early stage, high-growth, AI-native startup
- Background in consulting, private equity, venture capital, investment banking, or strategic business operations.
- Experience with early-stage company building: establishing initial processes, programs and operating rhythms and scaling them over time
- Demonstrated success serving as a trusted advisor to founders or senior executives.
Другое
- Trellis builds and deploys AI agents that help patients access life-saving therapies.
- Our platform automates the complex administrative workflows that stand between patients and treatment, including document intake, prior authorizations, appeals, reimbursement research, and coverage determination. Today, our self-improving AI agents process billions of dollars in therapies annually and support patients across all 50 states.
- Founded out of the Stanford AI Lab, Trellis combines cutting-edge AI with deep healthcare expertise to solve one of the largest operational challenges in healthcare: getting patients the care they need, faster. We work with leading healthcare organizations to streamline operations, reduce administrative burden, and accelerate access to treatment at scale.
- We’re backed by leading investors including Altos Ventures, Y Combinator, General Catalyst, Telesoft Partners, and executives from Google and Salesforce. Over the past year, we’ve experienced exceptional growth, scaling revenue rapidly while expanding our footprint across specialty healthcare markets.
- Joining Trellis means working at the intersection of AI, healthcare, and company-building. You’ll partner directly with the founders, help shape the next phase of growth, and see the real-world impact of your work in the number of patients who receive critical treatment because of the systems we build.
- Partner with the co-founders and founding team to define, articulate, and operationalize company strategy.
- Lead annual and quarterly planning processes, including goal-setting, prioritization, resource allocation, and KPI development.
- Establish systems to track strategic initiatives and communicate progress across the organization.
- Establish budgeting, headcount planning, and investment decisions and drive accountability to them in partnership with the leadership team
- Serve as a thought partner to the CEO on high-priority company decisions and strategic opportunities.
- Proactively identify opportunities to remove work from the CEO’s plate and independently drive initiatives to completion.
- Prepare the leadership team for external or key stakeholder engagements as appropriate: board meetings, investor discussions, customer meetings, industry events, and other critical events and interactions.
- Lead development of board materials, investor updates, executive presentations, company communications, and speaking materials.
- Anticipate issues, identify risks, and resolve challenges before they require executive escalation.
- Serve as an effective proxy and representative for the CEO when appropriate.
- Own and drive high-impact initiatives that span multiple functions and do not have a natural organizational owner.
- Coordinate stakeholders, establish accountability, and ensure successful execution against key company priorities.
- Build systems and processes that improve organizational effectiveness and support company growth.
- Help scale the organization by introducing stage-appropriate workflows, decision-making frameworks, and operating practices.
- Partner with functional leaders to improve leadership team effectiveness and organizational alignment.
- Support company-building efforts, including culture initiatives, leadership development, communications, and change management.
- Provide interim leadership or support across operational functions as needed.
- Over time, build and lead a small, highly leveraged Business Operations or internal operations team as the company scales.