USAAPI Consultant
1 мес. назад
USARemote
rest api
Responsible for ensuring customers achieve success with API and MCP solutions and representing Connect to customers.
О компании
- We are a fast-growing data-as-a-service provider helping businesses access high-quality business data via a robust REST API. Our platform is trusted by many leading companies in their filed to power intelligent decisions, automation, and AI applications. We are now expanding our sales team with a technically skilled API Consultant to help customers succeed from day one.
Обязанности
- As an API Consultant, you will be responsible for ensuring customers achieve rapid and sustained success with our API and MCP solution — and just as importantly, for making them excited about it. You will be the face of Connect in front of customers: pitching the solution, building and demoing custom agents live, and turning technical capability into a compelling story that wins hearts and budgets. You'll guide customers from initial setup to advanced use cases, drive adoption by crafting tailored prompts and agents, and help them seamlessly integrate our API solution into their workflows.
- This is a hybrid role where technical expertise meets showmanship. If you light up when you get to demo something you built and watch a customer's eyes widen — this role is for you. If presenting to customers feels like a chore you'd rather delegate, it is not.
- Pitching & Demoing (core of the role): Deliver compelling pitches and live demos of Connect to prospects and customers, from analysts to C-level. Independently build and iterate on demo agents, prompts, and workflows tailored to each customer's use case — and use them to create genuine excitement and "I need this" moments in every meeting.
- Customer Adoption & Enablement: Guide customers from initial setup to advanced use cases with tailored prompts, agents, onboarding flows, documentation, and tutorials — carrying the excitement from the pitch through to daily usage.
- Data-Driven Engagement: Use product usage data, API analytics, and customer health scores to spot adoption blockers and expansion opportunities, and act on them with proactive guidance, lifecycle outreach, and new pitch angles.
- Integration Success: Ensure smooth API integrations, resolve blockers quickly, document best practices, and collaborate with engineering on technical challenges.
- Commercial Support: Identify upsell and expansion opportunities and support sales teams with demos and technical storytelling in renewal and growth conversations.
- Feedback Loop: Share insights from pitches, demos, and usage data with product and engineering to sharpen the pitch, refine demo agents, and shape the roadmap.
Требования
- A Genuine Love of Pitching: Presenting energizes you rather than drains you — you've delivered demos or pitches before and seek out more. (If this doesn't describe you, this role won't be a good fit — and that's okay.)
- Builder & Storyteller: You prototype agents, workflows, and prompts yourself, hands-on, and know how to turn technical capability into a business value narrative with maximum "wow."
- API & Integration Experience: Background with API solutions, data integrations, or developer tools — comfortable with REST APIs, JSON, and authentication methods (OAuth, API keys).
- Customer-Facing Technical Experience: Prior role as Sales Engineer, Solutions Engineer, Developer Advocate, Technical Consultant, or pre-sales-oriented CS, with proven success winning over customers.
- Analytical & Communicative: Comfortable using product data and health scores to drive decisions, and able to explain technical concepts in a simple, engaging way to technical and non-technical stakeholders alike.
- Problem-Solver: Quick to identify and resolve adoption blockers and guide customers through technical challenges.
- Bonus: Pre-sales or solution-selling experience, data pipelines, research background, B2B data solutions, or PLG environment experience.
Условия
- Impactful Role: Play a key role in customer success and product adoption, directly impacting customer experience and business outcomes.
- Innovative API Solution: Work with a cutting-edge API / MCP solution at the forefront of the data industry, solving real-world challenges for customers.
- Collaborative Team: Be part of a passionate, fast-moving team where cross-functional collaboration is at the core of what we do.
- Growth Opportunities: Shape the customer journey, influence product strategy, and contribute to the company’s expansion while advancing your own career.
- Competitive Benefits: Enjoy a competitive salary, flexible work arrangements, and opportunities for professional development.
- In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make a great place to work! Join us and benefit from:
- Work from abroad up to 30 calendar days a year
- Hybrid work and flex-time
- International team and social events
- Subsidized urban mobility and access to fitness and wellness options
- Free access to Langdock and all its amazing functionalities
- Career & training opportunities
- Attractive locations and modern offices
- Mental health support with OpenUp
- Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
Другое
- At , we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
- Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
- We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.
- Are you ready to join us?