Engineering & Delivery Manager

1 мес. назад

FranceEuropeLeadOnsite

aidelivery managementagileengineering management

Responsible for leading the engineering vision and multi-division delivery under a factory-based model focusing on engineering excellence and AI integration.

Обязанности

At , you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 
We are proud of: 
The work we do and the innovation we drive
Our values of share, care and dare
A workplace culture that fosters creativity, diversity and autonomy
Our borderless, global framework, which enables seamless collaboration
You  report to a Client Partner and as an  Engineering & Delivery Manager (all genders) , you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring   +15 years  of experience, a growth mindset and a drive to make a lasting impact. 
You will thrive in this role if you are: 
A curious problem solver who challenges the status quo 
A collaborator who values teamwork and knowledge-sharing 
Excited by the intersection of technology, creativity and data
Experienced in Agile methodologies and consulting (a plus)

Требования

Hands-on engineering and delivery leader who pairs technical depth with the ability to industrialize at scale. AI-fluent, outcome-driven, and credible with both technologists and executives. Able to influence without formal authority, hold delivery commitments, and operate effectively in complex, multi-stakeholder, multi-division environments. 
To be considered for this role, you must meet the following essential qualifications:
Proven track record leading large-scale engineering and delivery organizations across multiple concurrent programs or business lines 
Deep, hands-on engineering background with demonstrated leadership of AI / GenAI adoption from POC to production 
Experience managing distributed, multi-division or cross-division tech delivery against committed SLAs and KPIs 
Command of modern delivery models: agile at scale, factory or managed-services delivery, and hybrid onshore / nearshore / offshore operations 
Strong grasp of e-commerce, retail, or omnichannel environments; familiarity with the Salesforce, SAP, data & integration, and POS stack is a plus 
Comfortable operating at both strategic and hands-on execution levels 
Fully bilingual French/English (mandatory) 
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At , we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Условия

This is a  permanent  position based in  Paris/France .
Beyond a competitive compensation package, we offer: 
Flexibility, with remote and hybrid work options (3 days at the client’s office) 
Career advancement, with international mobility and professional development programs
Learning and development, with access to cutting-edge tools, training and industry experts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Как откликнуться

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.
⚠️ Beware of recruitment fraud: Only engage with official email addresses ending in @.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

Другое

Why ? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
is a strategic partner for a top luxury client operating model, operating as a Business Unit (BU) across multiple divisions. Under the new factory-based model, is accountable for standardized, industrialized delivery across coherent application territories, shifting from a supplier relationship to a strategic delivery partner responsible for transformation, performance, and scale. 
Engineering excellence and AI are the two compounding levers of this model. AI is embedded across the full delivery lifecycle (engineering, agile delivery, quality, run and support), while a consistent engineering and delivery backbone makes performance repeatable across every division. This role leads both: the engineering vision and the multi-division delivery that turn the factory model into measurable outcomes.
Own engineering and delivery for the the client Business Unit, with a strong focus on AI-augmented engineering, across all divisions and application territories. The role sets the technical and delivery standards of the BU, runs production-grade delivery at scale across divisions, and drives the move from experimentation to industrialized capability. It is both a leadership and a hands-on execution role, with authority grounded in expertise, accountability for outcomes, and credibility across the client and stakeholders. 
Define and own the engineering vision, architecture principles, and technical standards across the client BU technology stack (Front/Salesforce, Data & Integration, Back/SAP, POS/Cegid) 
Make AI-augmented and agentic engineering the default way of working, leveraging accelerators and the agentic engineering stack 
Lead the engineering community and define reusable assets, frameworks, and engineering best practices shared cross-divisions 
Guarantee code quality, security-by-design, and production readiness across all factories 
Partner with the BU CTO to align the technology roadmap, build-versus-reuse decisions, and innovation priorities 
Own end-to-end delivery across multiple client divisions and departments, from build and integration projects to run (L2/L3) and support 
Run delivery against committed SLAs, objectives, and KPIs, with clear bonus/malus accountability where contractually owned 
Industrialize a standardized delivery model (methods, ceremonies, tooling) applied consistently across all factories 
Operate a hybrid onshore / nearshore / offshore model (Paris management, India Centers of Excellence), balancing the resource ratio for cost, quality, and proximity 
Manage capacity, staffing, and ramp-up across concurrent programs while protecting delivery commitments 
Drive AI adoption from POC to scalable, measurable production capability across the delivery lifecycle 
Lead continuous improvement: automation, tooling, GenAI integration, process optimization, and time-to-market gains 
Track and report measurable outcomes: cycle time, quality, run reliability and incident rates, automation rate, productivity, and cost efficiency 
Enforce governance, documentation, and ownership standards across all initiatives 
Represent engineering and delivery in BU governance forums (BU Committee, Sounding Board, Extended Business Review, BU Alignment Committee) 
Align the engineering and delivery roadmap with the client Tech COE strategy and cross-divisions priorities 
Provide structured, conviction-led reporting on KPIs, business value, and strategic progress to the client and leadership 
Build, lead, and develop the BU engineering and delivery leadership team across onshore and offshore locations 
Federate a cross-functional AI, engineering, and innovation community across all divisions and territories 
Develop and retain key skills, maintain a skills matrix, and grow the delivery centers 
Ensure consistency of practices, standards, and culture across all BU factories 
We design experiences that work for all kinds of people - and that starts with our own teams. At , we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here.  Explore our Diversity & Inclusion site  to see how we’re creating a more equitable for all. 
is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 
At , we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 
As per the AGG (General Equal Treatment Act) in Germany and equivalent in France, jobs must be advertised in a gender-neutral manner. We use the statement (all genders) to make it clear that this position is open to all genders in these countries, even if the job title itself can be translated or interpreted as "masculine" in the French or German language.