Staff Product Specialist

1 мес. назад

USALead

ai governanceenterprise aicustomer engineering

Strategic customer-facing role leading AI Governance initiatives and bridging customers with product and engineering teams.

Условия

As an employee at  , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit .com/careers.

Другое

’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, is once again redefining what responsible innovation looks like. , the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, is shaping the future where trusted data becomes a transformative
The Challenge  
We're looking for a Staff Product Specialist with deep knowledge of AI Governance Solutions, Responsible AI, and Enterprise AI Adoption to join our R&D, Customer Engineering team, and lead the AI Governance Initiatives within the Design Partner Program. This is a highly strategic customer-facing role responsible for partnering with some of 's most innovative and influential customers as they operationalize AI Governance at enterprise scale. 
The Staff Product Specialist serves as the bridge between Customers, Product Management, Engineering, and Executive Leadership. You will work directly with AI leaders, governance teams, privacy officers, legal stakeholders, and engineering organizations to understand emerging AI risks, adoption barriers, governance requirements, and business objectives. Your mission is to transform these insights into product strategy, platform capabilities, and roadmap investments that shape the future of 's AI Governance portfolio. 
Success in this role means helping customers govern AI with confidence while accelerating market adoption, influencing product direction, and ensuring remains the trusted platform for responsible AI at enterprise scale. 
Your Mission  
Define the AI Governance Vision: Establish the long-term product vision, capability strategy, and roadmap priorities for AI Governance, Responsible AI, AI Risk Management, and AI Compliance solutions. Translate emerging regulations, industry standards, and customer demands into scalable product investments. Partner with executive leadership to shape how enables trusted AI adoption across the enterprise. 
Be the Voice of the Customer: Serve as the primary AI Governance advocate for strategic Design Partner customers. Lead customer discovery sessions to understand AI deployment challenges, governance maturity, risk concerns, and operational requirements. Convert customer feedback, adoption challenges, and market signals into actionable product recommendations. 
Drive Responsible AI Innovation: Guide the evolution of capabilities across AI inventories, AI assessments, AI risk management, AI governance workflows, model oversight, AI policy management, and regulatory compliance. Ensure products help organizations operationalize responsible AI principles while maintaining business agility and innovation. Define governance patterns that balance risk mitigation, transparency, accountability, and AI adoption.  
Influence Product & Engineering Execution: Partner with Product Management, Engineering, Architecture, and Design teams to prioritize investments and accelerate delivery. Validate product direction through customer engagement, design-partner programs, and early-access initiatives. Drive measurable improvements in product quality, adoption, customer satisfaction, and business outcomes. 
Lead the AI Governance Community: Act as a trusted advisor to customers and internal stakeholders on responsible AI, AI regulations, governance frameworks, and industry best practices. Represent the voice of customers during roadmap discussions, executive reviews, and strategic planning exercises. Influence market perception through thought leadership, customer advocacy, and strategic customer relationships. 
Measure Business Impact: Own business outcomes tied to AI Governance adoption, customer value realization, risk reduction, compliance readiness, and customer expansion opportunities. Establish success metrics that connect product investments to customer outcomes and long-term platform growth. Drive customer success through measurable improvements in AI governance maturity and operational efficiency. 
You Are  
A strategic, execution-oriented product leader who thrives in ambiguity and delivers on the highest-leverage work. You balance long-term platform vision with hands-on execution, turning complex AI capabilities into shipped customer outcomes. You’re collaborative, technical, and deeply accountable, a doer who drives alignment, owns tradeoffs, and delivers results across teams.  
Your Experience Includes  
8+ years of product management, product strategy, solutions consulting, or technical product leadership experience in enterprise SaaS environments. 
Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related domains. 
Experience working directly with enterprise customers to define requirements, prioritize investments, and drive product adoption. 
Demonstrated ability to influence product strategy through customer insights, market analysis, and business impact assessments. 
Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations associated with enterprise AI deployments. 
Experience translating regulatory requirements and governance frameworks into product capabilities and operational workflows. 
Proven ability to work across Product Management, Engineering, UX, Legal, Privacy, Security, and Go-To-Market functions. 
Strong executive communication, stakeholder management, and customer presentation skills.  
Experience with Design Partner Programs, Voice of Customer initiatives, Customer Advisory Boards, or Early Access Programs preferred. 
Familiarity with AI regulations and frameworks such as EU AI Act, NIST AI RMF, ISO 42001, model governance frameworks, and responsible AI principles preferred.  
Demonstrated ability to balance product vision with execution, delivering measurable customer and business outcomes 
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Check out the following to learn more about and its people: 
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@LifeatOneTrust on Instagram
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When you join you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.  
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