Resourceful Events and Office Manager

1 мес. назад

United KingdomEuropeHybrid

Manage events and office operations to support the company's growth and team experience.

Обязанности

Lead the delivery of exceptional workplace experiences: Own the day-to-day office experience, ensuring a welcoming, productive and engaging environment for team members, clients and visitors. Proactively identify opportunities to improve how our team interact with, and experience the workplace.   
Plan and deliver high-quality events from concept to completion: Manage the full event lifecycle, including planning, budgeting, supplier co-ordination, logistics, communications, execution and post-event evaluation. Deliver events that support business goals, strengthen relationships and bring Laminar culture to life.  
Manage office operations and facilities effectively: Oversee workplace services, suppliers, maintenance, equipment, health and safety requirements and office processes to ensure smooth and efficient office operations,  
Build strong relationships with team members, clients and visitors: Act as a trusted point of contact for colleagues, leadership, vendors, clients and other partners ensuring effective communication, collaboration and consistent high service standards.  
Drive continuous improvement and operational excellence: Review existing processes, identify opportunity for improvement and introduce solutions that enhance efficiency, team experience and the overall effectiveness of the Laminar team.

Другое

Looking for a role where you can make a real impact? Help us set new standards driving change that matters.  
Join us and be part of a team where your insights will directly shape our strategic direction.  
Read on!    
(this will be a long write up but we like to give you all the details before you spend your time applying)  
The role of Events and Office Manager role is to create an exceptional workplace experience by combining operational excellence, thoughtful event delivery and proactive office management. The role ensures that our team, clients and visitors experience a professional, engaging and well-organised environment while supporting the smooth running of day-to-day office operations.  
The Event and Office Manager acts as the central point of connection between people, processes and experiences, bringing Laminar culture to life through well-executed events, efficient workplace operations and continuous improvements that enable the team to perform to its best.  
The Operations is the engine behind our growth. We build the infrastructure that allows our business to scale without losing what makes it special.  
As culture shapers and problem-solvers, we challenge the status quo, anticipate what’s coming next, and create people solutions that push the business forward. We operate with urgency, ownership, and a deep belief that great operations unlock great performance.  
Reporting directly to the Head of Group Operations, you’ll play a key role in ensuring that we maximise the lived experience of all our team members by organising memorable internal and external events and making our workplace a space where all team members want to come to.  
Create an exceptional workplace environment  
Deliver impactful events that strengthen relationships and culture   
Drive operational excellence through proactive management and continuous improvement  
You are methodical, thorough, with a great sense of ownership, great attention to detail and strong analytical skills.  
You can understand the big picture (problem concept) and have the ability to break any problem into small, actionable chunks.  
You think in systems and are naturally inclined to convert repetitive tasks into processes.  
You have excellent communication and interpersonal skills to effectively interact at all organizational levels.  
You are self-driven and passionate about learning and constantly developing yourself.  
This role would suit an engineering, science or business graduate (or recent graduate)  
You are a highly organized, proactive and service oriented professional who can successfully balance strategic thinking with hands on delivery. The ideal candidate combines strong operational skills with creativity, attention to detail and the ability to create exceptional workplace and event experiences. You can confidently manage multiple priorities, building trusted relationships and taking ownership from idea to execution.  
Strong experience in either event co-ordination, office management, workplace operations or a related role  
Strong organisational skills with the ability to manage multiple priorities, projects and deadline efficiently   
Experience managing events end-to-end including, planning, logisitics, suppliers, budgets and delivery  
Strong attention to detail with a focus on delivering high quality outcomes  
Experience managing suppliers, contractors and operational processes  
Ability to identify issues, develop practical solutions and continuously improve ways of working   
  Communication  
Excellent written and verbal communication skills, with the ability to engage confidently with clients, visitors and colleagues at all levels.  
Strong stakeholder management skills, including the ability to influence, collaborate and build positive relationships.  
Ability to manage expectations, provide updates and communicate effectively during busy periods and changing priorities   
Have a service focused mindset with the ability to create a positive experience for team members, clients and visitors.  
Demonstrate ownership, accountability and a proactive approach to delivering outcomes  
Ability to work independently, prioritise effectively and take initiative without supervision.  
Strong problem solving skills and the ability to remain calm and solution focused under pressure.  
Ability to co-ordinate and influence others to deliver successful outcomes.  
Passion for creating exceptional workplace experiences and environments where people and thrive   
Ability to deliver events and initiatives that create meaningful engagement and connection  
Consistent focus on quality, efficiency and improving the team member and visitor experience   
Ability to understand business needs and translate them into practical operational solutions.  
Experience managing client facing or large scale events   
Experience working within professional services or fast paced business environments  
Experience with workplace management systems or digital collaboration tools.  
Knowledge of office management, health and safety or workplace compliance requirements   
Experience managing budgets and reporting on spend  
Experience supporting internal communications, team member engagement or internal initiatives   
Experience working with senior leaders and executive stakeholders  
Confidence representing Laminar with external partners, suppliers and event attendees.  
Experience leading projects or initiatives   
Experience co-ordinating teams, contractors or cross-functional groups  
Demonstrated ability to introduce new ideas, challenge existing processes and drive improvements   
Experience driving workplace culture and supporting workplace engagement initiatives.  
Experience developing workplace initiatives that strengthen culture, engagement and belonging   
Track record of improving processes, reducing inefficiencies or enhancing service delivery  
Interest in contributing ideas to shape the future of the Laminar workplace