Manager, Marketing Operations

Другое

• About Company:  
• At Company, we are transforming the way people work, everywhere.  
• As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Company Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
• We are committed to fostering a workplace that supports amazing people in doing their  very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  
• About the role:  
• This role is best for someone who has a combination of strong Marketo expertise with excellent operational discipline and a sharp eye for optimization. The ideal candidate is someone already using AI in practice and is comfortable applying AI to improve speed, quality, analysis, testing, and overall team productivity. You will own email and nurture strategy, oversee marketing automation execution, and ensure the quality and effectiveness of key programs across forms, routing, data, and campaign workflows. This role will also manage one specialist level role focused on Email Marketing.   
• This role sits within marketing, but partners closely with RevOps who owns the broader company-wide systems and operations. This role owns marketing’s automation strategy, execution, and process improvement, with Marketo at the center.  
• Your contribution will be:
• Marketing Automation & Program Strategy  
• Own Marketo as marketing’s core automation platform and lead execution of email, nurture, database hygiene and campaign workflows  
• Ensure proper governance in accordance with guidelines, including things like GDPR  
• Develop and optimize email and nurture strategy across campaign, newsletter, and operational programs  
• Build scalable processes, templates, and working models that improve speed, quality, and consistency  
• Lead Management & Conversion Operations  
• Own marketing’s lead scoring, routing requirements, and data quality processes in partnership with RevOps  
• Oversee forms, landing page QA, routing, testing, and related conversion operations for Company.com  
• Troubleshoot operational issues quickly and strengthen processes to reduce manual work and errors  
• Performance, Optimization & Team Leadership  
• Own performance reporting for email, nurture, and marketing automation programs, using insights to improve engagement and conversion  
• Apply AI and testing in practical ways to improve workflow efficiency, execution quality, and overall program performance  
• Manage and develop one Email Marketing Specialist, providing direction, coaching, and quality control
• To be successful , we think you need:
• 5+ years of experience in marketing automation, marketing operations, or email marketing, with deep hands-on Marketo expertise  
• Strong experience with email programs, nurture campaigns, lead management, forms, landing pages, and marketing performance reporting  
• Familiarity with CRM data structures  
• Demonstrated use of AI tools to improve productivity, execution, analysis, or workflow effectiveness  
• 1 year of experience as a direct people manager or Team Lead or mentor required
• What’s in it for you?  
• Company has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Company office.
• While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including  
• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community  
• View more about our benefits here:.   
• Target Compensation Range (US ONLY): 120,000 - 135,000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate, base pay will ultimately be decided at the offer stage, based on an individual candidate's skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location, role specific qualifications, and seniority. Company also offers a competitive benefits package including paid time off, twelve paid holidays, 401(k) with employer match, and more.
• Company participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization.  
• #LI-REMOTE
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