Sr. IT Systems Administrator, IT Applications

1 мес. назад

USASenior

jiraconfluencerestful apigraphqllinuxatlassiancrmerp

Senior IT Systems Administrator responsible for managing Atlassian suite integrations, APIs, and automation to improve organizational efficiency.

Обязанности

Collaborate directly with customers and stakeholders to gather requirements, troubleshoot issues, and ensure successful delivery of the project(s) 
Create and maintain detailed technical and user-facing documentation for the internal team and end users 
Understand how to integrate other applications integrate with each other. 
Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems
Integrate business applications (CRM, ERP, billing, etc.) with a focus on data mapping, transformation, and real-time synchronization
Identify integration opportunities that improve efficiency, automate processes, and reduce manual work through deep understanding of operational workflows
Apply API & security best practices including authentication (OAuth, API keys), error handling, monitoring, and ensuring secure, scalable, and reliable integrations
Integrate alerting and monitoring to ensure the application and the services are performant and reliable
Support the Atlassian application stack which includes: Jira Software, Jira Service Management, and Confluence including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes
Serve as one of the SMEs of Atlassian stack which comprises of: Jira, Jira Service Management, Confluence, and more
Support and resolve issues with collaborative applications such as Jira/Confluence
Develop, test, and deploy upgrades for collaborative applications such as Jira/Confluence  
BASIC QUALIFICATIONS  
Bachelor's Degree in Computer Science, Information Technology, or related technical discipline and 3+ years of hands-on experience designing, implementing, and managing applications in large enterprise environments; OR 5+ years of hands-on experience designing, implementing, and managing applications in large enterprise environments in lieu of a degree
Experience designing and implementing API integrations (REST, GraphQL, webhooks)
Experience with scripting (such as Groovy, Python, or Java)

Требования

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .  
is an Equal Opportunity Employer; employment with is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of ’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@.com .

Будет плюсом

Strong experience with scripting (Groovy, Python, or Java) and SQL (especially with ScriptRunner)
Strong experience upgrading Atlassian applications such as Jira/Confluence in a large, clustered Linux production environment
Hands-on experience integrating Atlassian tools with other internal systems, CRM, ERP, or billing platforms
Experience with migrating data between other application platforms  
Experience working in a fast-paced, team environment with strong analytical, problem-solving, and customer-facing skills
Strong interpersonal skills to communicate with various business groups (software development teams and other business units)
Experience leading cross-functional projects and mentoring or training other team members  
COMPENSATION AND BENEFITS: Pay Range: Level 1: $95,000.00 - $120,000.00 Level 2: $115,000.00 - $150,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at . You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees fo

Другое

was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. IT SYSTEMS ADMINISTRATOR, IT APPLICATIONS  
As a Senior IT Systems Administrator, you will serve as a key technical leader and Subject Matter Expert for our collaborative platforms—especially the full Atlassian suite (Jira Software, Jira Service Management, Confluence, and more)—while architecting and maintaining critical integrations that connect SaaS tools, CRM, ERP, billing systems, and internal applications.  
You will design, build, and support RESTful APIs, GraphQL endpoints, and webhooks with a strong focus on security, reliability, data transformation, and real-time synchronization. You’ll identify automation opportunities, implement monitoring and alerting, create clear documentation, and partner directly with stakeholders to deliver solutions that improve efficiency across the organization. You’ll also lead upgrades of Atlassian applications in large, clustered Linux environments, manage complex workflows and schemes, and help mentor others while working in a fast-paced, high-impact setting.  
This is a hands-on senior role for someone who combines deep technical expertise in integrations and Atlassian administration with strong customer-facing and problem-solving skills. If you want to shape the systems that enable ambitious teams to move faster and more reliably, we want you to apply!