USASenior Solution Deployment Strategist (Healthcare)
1 мес. назад
150k–215k USD / yearUSASeniorRemote
automationairevenue cycle managementhealthcare it
Embed with healthcare customers to deploy AI-powered automation solutions improving revenue cycle management from concept to scaled deployment.
Обязанности
- We're building a Healthcare Vertical Solutions team that turns AI-powered automation into measurable revenue cycle outcomes for health systems and payers. We're looking for a Forward Deployed Strategist to embed with our customers, take our RCM solutions — denials management, prior authorization, claims submissions, referral management, and more — from concept to scaled, hardened deployment, and feed everything we learn back into the product.
- This is a hybrid role at the seam between product, customer, and delivery. You'll be the person who understands a customer's revenue cycle process, identifies where our software has the biggest impact, builds and iterates with users to make sure the solution actually works for them, and represents with senior client leadership. You'll sit on the same team as our Healthcare Solutions PMs and work in lockstep with them.
- Customer Discovery & Solution Design
- Deeply understand each client's RCM operations — workflows, systems, people, pain points — and identify where 's solutions can drive the highest-impact outcomes
- Design user-centric applications around the problems and gaps in their existing workflow
- Translate messy real-world processes into clear, repeatable solution patterns
- Build, Iterate, and Scale
- Implement 's HLS solutions and other product capabilities in customer environments — configure, integrate, and adapt to local workflows
- Iterate rapidly with end users to validate that what we're building is what they actually want and need
- Scale validated solutions across customer locations and downstream customers; establish repeatable deployment playbooks
- Customer Relationship & Executive Engagement
- Manage the day-to-day client relationship and drive adoption across user teams
- Represent with senior client leadership — VPs of Revenue Cycle, CFOs, CIOs, CMIOs — and translate executive priorities into deployment decisions
- Own project timelines, milestones, and deliverables end-to-end
- Product Feedback Loop
- Partner closely with Healthcare Solutions PMs and engineering to surface gaps, validate hypotheses, and shape the product roadmap with field signal
- Capture and codify learnings so each deployment makes the next one faster
Другое
- The people at believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
- To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about , and about our larger purpose.
- Could that be you?
- Required Qualifications
- 5+ years working in healthcare revenue cycle management — at a health system, payer, EHR vendor, consulting firm, or implementation partner
- Hands-on RCM process expertise: claims submission, denials categorization and resolution, prior authorization, charge capture, payer policy logic
- Direct experience implementing software solutions inside health systems or payers — you've owned a deployment, not just observed one
- Comfort working at the intersection of technology, operations, and clinical/administrative workflows
- Strong project management instincts and customer-facing communication skills — you can run a workshop with VPs and a working session with end users in the same day
- Strategic thinking paired with willingness to roll up your sleeves and build
- Working knowledge of HL7, FHIR, HIPAA, and CMS rules
- Comfort with ambiguity, rapid iteration, and shipping over polishing
- #LI-MH1
- Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
- Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
- We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .