USAPeople Development Training Specialist
1 мес. назад
USA
trainingcurriculum developmentfacilitation
Design and deliver practical skills-based training programs to support employee development in distribution centers and art studio.
Обязанности
- Assess learning and training needs and create goals and objectives for training programs
- Curate, develop, and deliver skills-based training programs for frontline and operational employees
- Create training materials, facilitator guides, participant resources, job aids, and learning activities
- Facilitate engaging instructor-led, virtual, and hands-on training experiences
- Create training schedules and track participation, completion, and effectiveness
- Develop flexible learning interventions that support a variety of learning styles and employee needs
- Partner with leaders to identify operational training needs and performance gaps
- Spend time on the floor observing workflows, building relationships, and identifying opportunities to improve employee capability and effectiveness
- Facilitate onboarding, cross-training, and job-specific training for frontline employees, including coordinating and improving the first-week onboarding experience to ensure employees have the knowledge, resources, and support needed for success
- Partner with subject matter experts to capture institutional knowledge and translate it into learning resources
- Support adoption of Standard Operating Procedures (SOPs), work instructions, and process documentation
- Support training initiatives related to new systems, equipment, and operational changes
- Conduct training audits to ensure training materials and SOPs remain accurate, relevant, and aligned with current business practices
- Conduct surveys, interviews, observations, and data analysis to evaluate training effectiveness and identify improvement opportunities
- Manage learning content and training records within the Learning Management System (LMS)
- Track and report on learning participation, completion, and impact metrics
- Keep current on industry trends, learning technologies, and adult learning best practices
- Support People Development initiatives and projects
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
Другое
- Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
- Bilingual in English and Spanish required , with the ability to effectively communicate and facilitate training across diverse employee populations
- Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business, or a related field; or equivalent education and experience
- 5+ years of experience designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, retail, production, or other operational environments
- Experience developing and delivering training for frontline employees
- Experience creating SOPs, work instructions, process documentation, and training materials
- Strong knowledge of adult learning principles, instructional design, and learning technologies
- Experience administering and maintaining programs within a Learning Management System (LMS)
- Strong facilitation, communication, and relationship-building skills with the ability to influence employees at all levels
- Ability to assess training needs, measure effectiveness, and drive continuous improvement using data
- Experience supporting diverse learning needs and adapting training approaches preferred