USASr. Implementation Manager
1 мес. назад
145k–220k USD / yearUSASeniorOnsite
accounting softwaredata migrationcustomer onboardingproject management
Lead complex customer implementations of a core accounting platform, ensuring accurate configuration and data migration in finance environments.
О компании
- is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
- About the Role
- We are looking for a Senior Implementation Manager to lead our most complex customer implementations and help strengthen how implementations are delivered across the team.
- Senior Implementation Managers partner closely with finance leaders and technical teams to deploy the platform across complex accounting environments, ensuring financial workflows, reporting structures, and data migrations are implemented accurately.
- In addition to leading implementations, this role helps evolve our implementation approach by contributing to playbooks, migration patterns, and internal best practices.
Другое
- This role is based in San Francisco and requires working in the office five days per week alongside the team.
- Lead the most complex and high-impact customer implementations from kickoff through go-live
- Guide customers through configuring the platform to align with their accounting workflows, financial reporting structures, and operational processes
- Oversee complex financial data migrations from ERP, GL, and related financial systems while ensuring data accuracy
- Lead testing and validation of financial workflows, reporting outputs, and system configuration
- Identify risks or financial/data discrepancies early and drive solutions to keep implementations on track
- Serve as a senior point of contact for customers and an escalation resource for Implementation Managers
- Partner closely with Product, Engineering, and Customer Experience teams to resolve complex workflow or technical challenges
- Contribute to improving implementation playbooks, migration approaches, and internal best practices
- Ensure a smooth transition to Customer Experience or Support after go-live
- Customers successfully launch with core financial workflows and reporting fully operational
- Complex financial data migrations reconcile accurately after implementation
- Implementations stay on schedule with minimal rework or escalations
- Implementation Managers have support when navigating challenging customer situations
- Improvements to implementation playbooks and processes that strengthen how the team operates
- Strong experience leading complex software implementations or financial system deployments
- Deep understanding of accounting processes and financial workflows (GL, close, reporting, reconciliations)
- Background in accounting, finance, consulting, or financial systems implementation (CPA strongly preferred)
- Experience working with ERP or financial systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle
- Comfort managing complex data migrations, system configuration, and financial data validation
- Excellent communication and interpersonal skills with the ability to work effectively with finance stakeholders, technical teams, and customers
- Ability to mentor and guide team members while leading complex implementations
- Ability to manage multiple complex projects in a fast-paced environment