Senior Quality Analyst

1 мес. назад

United KingdomEuropeSeniorRemote

quality assurancetest automationfunctional testingusability testingaccessibility testing

Senior Quality Analyst responsible for elevating quality practices and ensuring high standards of customer experience and product quality in distributed systems.

Обязанности

As a Senior Quality Analyst - you will play a pivotal role in elevating our quality practices across customer-facing event management workflows, booking and registration experiences, operational administration, product integrations, and complex distributed systems. You will be an expert within our engineering organization, deeply understanding product behaviour, customer journeys, business rules, and the systems that support seamless conference and event experiences. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers.
This individual contributor role is for someone who is passionate about seeing systems holistically, has a strong vision for product quality, and is eager to drive the highest standards of customer experience, functional correctness, usability, accessibility, reliability, performance, and release confidence. You will leverage your deep understanding of SaaS product behaviour, end-to-end workflows, integrations, environments, and customer operations to guide and influence our development process. Your role is not to manage a team, but to be a quality champion who partners directly with developers, product managers, designers, support, implementation, and customer-facing teams. You will help teams anticipate risk, clarify expected behaviour, validate busine
What You Will Own: • Own and drive end-to-end quality for the BPSA product team. • Champion ’s quality standards by establishing, maintaining, and advocating for quality gates and rapid feedback loops throughout the software delivery lifecycle. • Design and execute validation strategies for feature related initiatives. • Partner with Product, Design and Engineering from ideation through delivery to ensure acceptance criteria, personas, customer journeys, test data, edge cases, non-functional expectations, and quality gates reflect real customer operations and the intended product experience. • Champion shift-left quality culture by mentoring developers, product managers, and design partners on testing principles, behavioural specifications, clear acceptance
Required Qualifications:
• 5+ years of progressive software engineering or quality engineering with deep focus on quality in complex, distributed system environments • Hands-on experience collaborating with cross-functional teams to translate customer needs into well-defined user stories, acceptance criteria, and risk-based test scenarios that support high-quality product delivery. • Proven track record advocating for quality and ability to influence technical direction through innovative, pragmatic, and evidence-based approaches. • Hands-on experience working with web-based products, including front-end behaviour, API, service integration and functional end-to-end testing. • Experience building test automation frameworks such as Playwright, Cypress from the ground up • Practical expe
is an equal opportunity employer.

Другое

About
is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.