Associate Account Representative

1 мес. назад

USAJunior

crmsalescustomer_engagement

Supports sales growth by developing new customer relationships and managing existing accounts in the furniture industry.

Обязанности

Participate in a 26-week structured training program designed to develop foundational sales skills and product expertise: Product knowledge and industry insights
Outbound sales techniques and best practices
CRM and sales software usage
Customer engagement, objection handling, and closing strategies
Conduct outbound calls and follow established sales training process to engage potential clients
Collaborate with sales leadership and team members to refine sales approach
Track progress to successfully meet training milestones
Establish foundational sales skills through assessments and role-play exercises
Consistently meet established weekly and monthly sales metrics, demonstrating readiness and performance required to transition into a fully ramped sales position
Manage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and ongoing account management
Utilize inbound/outbound calls, emails, and other communication channels to generate new business acquisition with new and existing customers
Act as a trusted advisor by leveraging product expertise to identify customer needs and deliver tailored solutions that drive revenue growth
Educate customers on pricing, lead times, and other product specifications as needed
Proactively share upcoming product launches, extensions, and special promotions with customers
Develop and maintain a robust list of prospective customers in Salesforce, including marketing leads, trade show contacts, and web inquiries
Partner with Marketing, Sales Operations, and other Sales departments to execute campaigns
Utilize Salesforce CRM to manage and track sales activities, maintaining accurate data for forecasting and reporting
Attend a minimum of 4 industry-related trade shows annually for one week at a time for preset dates, supporting customer engagement 
Other duties as assigned, in accordance with training and qualifications
Uphold our Core Values and be a valuable member of the Four Hands team: Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey

Другое

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
The Associate Account Representative supports the growth of Four Hands’ Trade Sales business by developing new customer relationships and supporting existing accounts through outbound engagement and consultative sales practices. This role participates in a 26-week structured training program designed to build foundational sales capabilities, including product knowledge, customer engagement, CRM utilization, and full-cycle sales support.  
Following training, this role manages customer relationships, identifies sales opportunities, and guides clients through the sales process from initial outreach through purchase execution and ongoing account support, helping drive long-term customer partnerships.
2+ year of experience in sales, customer service, sales support, or a similar client-facing role  
Demonstrated ability to build customer relationships and communicate effectively in a consultative sales environment  
Experience working in a fast-paced environment while delivering a polished, professional experience to customers  
Exposure to outbound outreach, lead generation, or customer engagement activities that support business development  
Familiarity with CRM systems used to track activity, manage pipelines, and maintain customer data (Salesforce preferred)  
Strong written and verbal communication skills with the ability to clearly present product information and respond to customer inquiries  
Strong organizational skills with the ability to manage multiple accounts, follow-ups, and priorities simultaneously  
Ability to collaborate cross-functionally with Marketing, Sales Operations, and other internal partners  
Willingness and ability to travel to attend a minimum of four industry trade shows annually for week-long events  
Comfort leveraging modern productivity and research tools, including AI-enabled platforms, to support efficiency and customer engagement