Enterprise Account Manager (Bay Area, USA)
1 мес. назад
USARemote
Manage and expand enterprise client relationships by building strong connections and identifying growth opportunities.
О компании
- We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. What’s in store for you: You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing. You'll join a high-performing Account Management team that works with some of the world's most exciting and ambitious companies, including Fortune 500 leaders across AI, CyberSecurity, E-commerce, Financial Services, and beyond. Our team thrives on collaboration: we help each other navigate tough challenges & celebrate wins together. In this role, y
Обязанности
- Manage and grow a portfolio of enterprise-level accounts, driving adoption of ' solutions to meet clients' data collection objectives.
- Serve as trusted advisor to clients, understanding their web scraping use cases and architecting tailored solutions that align with their business requirements.
- Collaborate cross-functionally with Solution Engineers, Customer Success, and Product teams to ensure seamless onboarding, implementation, and ongoing optimization of services.
- Monitor client health metrics, conduct regular business reviews, and proactively identify upsell and expansion opportunities to maximize customer lifetime value and retention.
- Represent at industry events, conferences, and client meetings, building strong executive relationships and serving as the face of the company to enterprise stakeholders.
Требования
- Proven experience in account management, strategic sales, or customer growth roles focused on expansion within existing accounts.
- Strong consultative selling skills, including solution positioning, business-case development, and commercial negotiation.
- Ability to build senior-level relationships and communicate credibly with executive stakeholders.
- Experience with stakeholder mapping, multithreading, and navigating complex organizations with multiple buying centers.
- Solid operational discipline in CRM hygiene, pipeline management, forecasting, and account planning.
Будет плюсом
- Experience selling into or working with industries such as AI, cybersecurity, e-commerce, or market research.
- Familiarity with proxy, web scraping, data collection, or adjacent technical/data solutions.
- Experience partnering with Solutions Engineers or other technical pre-sales functions in complex deal cycles.
- Strong understanding of trigger-event selling, market expansion plays, and competitive positioning.
- Experience creating pipeline through field events, executive dinners, roundtables, or community-led outreach.
Условия
- Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
- Health & Well-being: Mental health apps.
- Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.
- Plus bonus vacation days, paid life-moment days off, and all the tools you need.