Senior Product Manager

2 мес. назад

PolandEuropeSeniorRemote

Senior Product Manager to own and evolve user-facing experiences in SignNow's agreement execution journey within a global SaaS company.

О компании

About is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - Sign Now, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines .  At , we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for peo

Другое

Core user journeys. Own and improve core agreement execution flows, ensuring they are intuitive, fast, and reliable.
User problem discovery. Deeply understand user pain points through research, support insights, and behavioral data, then translate them into clear problem statements and priorities.
UX simplification. Turn complicated tasks into simple, guided experiences through UX, product design patterns, and smart defaults.
AI-powered assistance. Identify opportunities to use AI to reduce friction and improve user confidence, especially in moments where users are unsure what is required. Define guardrails and fallback behavior to maintain trust.
Compliance-guided UX. Build product guidance that helps users make correct decisions in compliance-sensitive contexts, even when users are uncertain about what “right” looks like.
Experimentation and optimization. Drive measurable business outcomes through A/B testing and iterative improvements. Define hypotheses, success metrics, and clear decisions based on results.
Cross-functional execution. Partner closely with engineering and design to deliver high-quality features, and collaborate with support, sales, and marketing to ensure strong adoption and customer outcomes.
Metrics and reporting. Define and track KPIs, monitor funnel performance, and build learning loops that continuously improve the product.
5+ years of product management experience building user-facing B2B or B2C SaaS products.
Strong product craft and UX judgment, with a proven ability to simplify complex user journeys.
Deep user empathy and a consistent problem-solving approach, you start from user needs and outcomes, not feature delivery.
Experience building and optimizing end-to-end user flows, including onboarding, key task completion, and self-serve experiences.
Strong experimentation skills, including designing and executing A/B tests, interpreting results, and turning insights into impact.
Data-driven decision-making skills, comfortable defining metrics, building dashboards, and using qualitative and quantitative inputs.
Good intuition for where AI adds value in user-facing flows, and where it does not, including practical tradeoffs around quality, risk, and user trust.
Excellent communication skills, able to align teams and stakeholders across product, engineering, design, data, support, sales, and marketing.
Ownership mindset, bias for action, and comfort operating with ambiguity and multiple stakeholders.