Professional Services Domain Lead

2 мес. назад

1530k–1800k / yearCzech RepublicEuropeLeadHybrid

Leading professional services domain to bridge automotive technology and digital transformation.

О компании

bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.   We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.  Want to be part of it?

Обязанности

1. Domain Performance & Commercial Execution • Own the commercial performance of the domain across all regions — revenue, margin, utilisation, and time to value. • Drive domain pipeline in partnership with Sales and Account Management; contribute to scoping, commercial positioning, and SOW governance to ensure engagements are profitable, deliverable, and set up to achieve customer outcomes from day one. • Lead domain performance reviews; hold a clear view of in-flight delivery risk, forecast accuracy, and margin at all times. • Identify and pursue growth opportunities within the domain — upsell, expansion, and new use cases — recognising that customers who achieve strong outcomes on the Fusion platform are 's most powerful commercial lever. • Ensure PS days within Keyloo

Требования

Education - Bachelor's degree in Business, Technology, or equivalent. Relevant postgraduate qualification desirable.    Certifications - PRINCE2, PMP/PMI or equivalent desirable. SaaS or domain-specific accreditation an advantage.    Experience - 10+ years in PS, consulting, or technical leadership roles within a SaaS or enterprise software environment.    What 'Great' Looks Like in This Role • Owns the domain like a P&L — clear on the numbers, the risks, and what needs to happen next. • The go-to person for Regional Delivery Managers when a domain engagement is complex, at risk, or commercially sensitive. • Trusted by Product and Engineering to represent what customers actually need — not just what consultants find hard. • Builds a domain delivery communi

Другое

The Professional Services Domain Lead is a senior PS leader with end-to-end accountability for performance, commercial execution, and delivery quality within their domain. The Domain Lead is the authoritative voice on how 's domain products are scoped, sold, delivered, and continuously improved. They work alongside Regional Delivery Managers to drive consistent execution, and with Product, Engineering, and Sales to ensure the domain portfolio is commercially compelling, operationally fit for purpose, and delivered with repeatability at scale.   Operating globally and cross-functionally, this role drives the domain's PS execution, ensuring a tight interlock with all functions within the domain to execute on the domain's mission, whilst driving and adopting the core PS standards
Essential • Senior leadership experience in Professional Services within a SaaS or enterprise software environment. • Demonstrable commercial acumen: experienced in revenue management, margin accountability, scoping, and contributing to the sales cycle. • Deep domain expertise within the relevant product area — able to operate as the authoritative voice on implementation approach, configuration, and customer outcomes. • Proven ability to drive delivery consistency across geographically distributed teams. • Strong cross-functional influencing skills: able to work effectively with Product, Engineering, Sales, and CS without direct authority. • Experience operating in or contributing to hub or centre-based delivery models. • Data-driven: uses performance insight to manage, improve, an