USADirector, Client Partner - BFSI
4 мес. назад
USADirectorHybrid
Senior leadership role managing client partnerships in BFSI sector.
О компании
- is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platform
Обязанности
- Establishing and managing client relationship at all levels
- Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
- Positioning as a Strategic IT partner and identify new avenues for to partner, implement and deliver within the account.
- Managing the account P&L & high-level delivery responsibility
- Mapping ’ s capabilities and solutions to client’s requirements.
- Build newer relationships with one of the marquee Fortune 1000 customers.
Требования
- Proven track record of delivering growth with banking and financial services clients (10M+) and driving strategic partnerships.
- Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example.
- Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics or Digital technologies for customer insights.
- Senior executive presence and credibility – possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change.
- Excellent communication and facilitation skills.
- Exceptional client management skills and business development & delivery experience.
- Experience in a global service delivery model.
- Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
- Owner’s Mindset - Is passionate about ’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
- Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
- Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
- Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
- Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.
Другое
- Reports To: Managing Director, BFSI Vertical The Client Partner position is a key role within the Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Banking clients and a couple other key clients. In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership with the clients. The role shall be assisted by a team of practice managers who shall help create the customer experience