Product Specialist

6 мес. назад

United KingdomEuropeOnsite

Act as first point of contact for clients, understand their needs, conduct research, and provide solutions while shaping product development through client feedback.

О компании

At  , we’re building the future of financial intelligence, where deep market expertise meets the power of AI. Founded in London’s financial centre of Canary Wharf, we exist to transform complex data into clarity, precision, and action. Our culture is shaped by truth-seeking, velocity, and ownership, values that drive how we build, learn, and collaborate every day. We move fast, think independently, and hold ourselves to the highest standards of integrity and impact. Here, curiosity isn’t just encouraged, it’s essential. If you’re driven by challenge, inspired by innovation, and ready to amplify your intelligence alongside a team of exceptional thinkers,   is where your ideas can truly compound.   As a Product Specialist, you will be the first point of

Обязанности

Responding to client inquiries related to ’s data and financial markets.
Performing research and analysis to provide clients with clear, relevant information.
Collaborating with internal research and data teams for more complex questions.
Managing multiple client conversations at once, prioritising effectively and responding with urgency.
Helping clients understand ’s data and ensuring they get the most value from their subscriptions.
Proactively engaging with clients through written content — this could include short and quick updates or longer research notes.

Требования

Have a strong interest in finance and financial markets.
Are a quick learner who can pick up new concepts and tools with ease.
Handle pressure and fast-paced environments well.
Are confident juggling several tasks or conversations at once.
Have excellent communication skills, both written and verbal — you can explain complex ideas clearly and professionally to a wide range of audiences.
Are naturally curious and enjoy digging into questions to find effective solutions.
Are comfortable talking to people, including senior professionals.
Have a calm, easygoing demeanour that helps build trust with clients.