USAVP of Product Management, Trust & Safety,
1 мес. назад
300k–335k USD / yearUSAHeadHybrid
Lead the product strategy and roadmap for Trust & Safety across 's brands, managing a central team of product managers.
О компании
- Know where you belong! is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. About the Role As the VP of Product for Trust & Safety at , you will bring portfolio-level product leadership to our safety efforts across . You will own the long-ter
Требования
- 10+ years of product management experience in consumer technology, with significant time in Trust & Safety, integrity, or a closely adjacent domain (marketplace, rideshare, gaming, social, fintech).
- A proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on talent, culture, and how people do their best work.
- Demonstrated success leading horizontal, platform, or multi-brand product work — building capabilities that serve many teams, not a single product surface.
- Hands-on fluency with AI and machine learning in a product context. You understand both the possibilities and the guardrails, and you know how to apply each responsibly.
- Proven ability to translate ambiguous, fast-moving problems — regulatory change, emerging abuse, shifting threat models — into clear product strategy with measurable user and business outcomes.
- Strong executive presence and the ability to lead through influence: aligning brand and central stakeholders, and delivering results without relying on direct authority over every team you depend on.
- Exceptional analytical and problem-solving skills, with the composure to operate in high-urgency, ambiguous environments without sacrificing long-term quality or team health.
- Deep user empathy and consumer-centric thinking. You believe safety is a felt experience, not only a backend one.
Будет плюсом
- Experience operating across a multi-brand portfolio, or integrating products following acquisition.
- Familiarity with non-US safety regulations and cross-jurisdictional compliance.
- Familiarity with T&S operations, case management, and moderation workflows, and a track record of translating policy into product.
- Experience partnering with AI/ML teams on detection, classification, or generative-AI risk mitigation.
Другое
- Define and maintain the long-term T&S product strategy for Tinder and multiple other brands, as well as our portfolio-wide central safety infrastructure, in collaboration with brand teams and stakeholders.
- Deploy user research and a strong focus on our customers to decide what gets built, in what order, and why — prioritizing across the portfolio to build scalable, reusable solutions.
- Set a clear point of view on proactive and felt safety: intervening before harm occurs, and making protection legible to the people we serve.
- Serve as an external representative of and our safety efforts, helping to translate the work we do into a clear and convincing public narrative.
- Build, grow, and lead a high-performing central team of product managers across core safety workstreams.
- Lead through a matrix. You and your team will partner closely with — and often depend on — brand product, design, and engineering teams. Create the working agreements, clarity, and influence that make that model deliver.
- Build a culture of high standards, end-to-end ownership, and candor.
- Make portfolio-level build-vs-buy and vendor decisions: where to invest once in shared infrastructure, and where brand-specific solutions are genuinely warranted.
- Identify capabilities being solved repeatedly across brands and consolidate them into shared services every brand can adopt.
- Concentrate investment behind the highest-leverage bets, and raise development velocity on what you choose to fund.
- Champion the thoughtful application of AI across the safety surface — machine learning, LLMs, and emerging tooling — to improve detection and moderation quality, reduce reviewer load, and lower user friction.
- Drive a culture of AI-enabled development across functions, including building tools and systems yourself and empowering others in Trust & Safety to effectively deploy agentic coding tools and other emerging technologies to accelerate our work.
- Help deliver on our commitment to AI-augmented moderation and care at scale, without growing cost linearly with volume.
- Hold the line on the guardrails: accuracy, fairness, privacy, and explainability.
- Translate a fast-evolving global regulatory landscape — including the EU Digital Services Act, the UK Online Safety Act (Ofcom), Australia's Online Safety Act (eSafety), and emerging age-assurance requirements — into concrete product strategy.
- Build safety and compliance into products by design, and ensure obligations are met consistently across brands and jurisdictions rather than reinvented for each.
- Operate at the executive level across and its brands, partnering with Engineering, Data Science, Legal, Policy, Operations, and brand product leadership to align priorities and clear obstacles.
- Surface and resolve the tradeoffs where brand-local incentives (registration, engagement, revenue) and portfolio integrity priorities diverge — and make those calls defensibly, weighing both.