Delivery Manager (US based)

3 мес. назад

USARemote

Seeking a Delivery Manager to lead high-impact initiatives in digital transformation for Pharma and Life Science projects.

Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies. At , our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success. With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-p

Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition
Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.)
Evaluate incoming requests
Identify key technical objectives and provide solution recommendations while performing business proves and management consulting analysis for Customer
Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.)
Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process
Manage customer expectations, monitor, and increase client satisfaction
Manage request changes to the project scope, project schedule, and project costs
Perform risk management
Perform priority management
Closely cooperate Account Manager to provide technical and quality expertise for the customer
Growth and develop customer's channels
Gather customer's evaluation of delivery service
Improve quality of delivery service

2+ years of relevant experience as a Delivery manager, Portfolio/Program Manager, Product Owner or Project Management
Strong communication skills
Good sales skill set and mindset
Quick thinking and ability to deal with a high volume of quick projects
Desire to learn new technologies, deep dive into details, and troubleshoot the problems
Experience in managing/coordinating projects from proposal to closure  Understanding the business policies and procedures
Technical background
Experience with an account/project management tools, like Jira, MS Office, CRMs
Flexibility and readiness to participate in business trips, including domestic and international travel, based on project and business needs.