Key Account Manager - B2B

2 мес. назад

TurkeyWorldwideHybrid

Manage key B2B accounts in a leading fintech company specializing in payment and financial solutions.

Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers. The company aims to simplify payment processes, making life easier for both consumers and merchants. Providing merchants with an easy-to-use and secure platform that streamlines their payment acceptance processes, was acquired in 2019 by PayU, a global payment company. Today, operates within the Prosus Group, one of the world's largest technology investment groups. In line with its vision to become one of the top five financial institutions in Türkiye, acquired Paynet in 2025 and continues to serve more

Managing and growing relationships with existing key accounts to ensure long-term partnership and customer loyalty
Acting as the primary point of contact for assigned accounts and maintaining strong stakeholder relationships
Identifying upselling and cross-selling opportunities within the existing customer portfolio
Understanding customer needs and providing tailored solutions to maximize account value
Ensuring the highest level of customer satisfaction and retention
Conducting regular business reviews and creating action plans to support customer growth
Collaborating closely with internal teams to deliver an excellent customer experience
Monitoring customer feedback, market trends, and account performance to drive continuous improvement

Graduating from relevant departments of universities
Minimum 3-4 years experience in a similar position
Experience with e-commerce , retail and payment systems would be an advantage
Knowing technology concepts well, developing customer needs and positioning the right products and solutions
Customer-focused, strong communication, business tactics, and planning competence
The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment
Tend to teamwork, able to cope with stress
Experience in solving analytical problems

A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.
Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called Homequarters. Our headquarter is in Altunizade
An iyzicoMate is assigned to help you with anything you may need on your onboarding
A detailed orientation program designed for you to fully grasp the culture
Meal & Internet Allowance
Transportation Allowance
A gift voucher to meet tech needs and ergonomic workspace at home
Macbook (and monitor if needed)
Employee support program: free psychological counseling, legal advice, financial advice etc.
Access to a wide network of sports facilities
Private health insurance
1 day birthday leave