USASite Automation Engineer - Night Shift
4 мес. назад
USAOnsite
automationroboticstroubleshootingdiagnostic tools
The Site Automation Engineer is responsible for performance and reliability of robotic assembly systems, acting as the primary technical interface for customers and ensuring high system uptime.
О компании
- RETHINK MANUFACTURING The only way to ignite change is to build the best team. At Bright Machines®, we’re innovators and experts in our craft who have joined together to manufacture the AI and data center infrastructure at the edge. We believe unifying software, intelligent automation, and data is the answer to delivering quality and flexibility at scale. We deliver products to meet the demands of today while continuously investing in our Bright Factory model to take advantage of what comes next. Working with us means you’ll have the opportunity to make lasting, impactful changes for our company and our customers. If you’re ready to apply your exceptional skil
Обязанности
- You will be responsible for multiple robotic assembly systems deployed to a major tech customer
- You will be interacting with customer and customer manufacturing partner about performance of our equipment
- You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development
- You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads
- Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions
- Maintain status reports at various levels of detail and synthesis
- Educate and train customers on device operation, maintenance, troubleshooting and repair
- Provide excellent customer service, actively listen to customer concerns, and address issues
- Travel up to 10%, mostly for training
Другое
- Experience in an automation and robotics environment
- Bachelor’s Degree (Mechanical or Electrical Engineering); Associate degree with equivalent years of experience may be considered.
- Automation, robotics, and PLC experience
- Understanding of Recipe Debug
- Experience using Vision systems for inspection and point of interest interpolation
- Confidence around electro-mechanical systems and a zest for diagnosing new systems with complex failure modes
- Technical documentation experience (reading, creating, editing)
- Ability to diagnose and repair complex mechanical systems
- Capable of following electrical and mechanical drawings
- Self-starter with ability to work productively with minimal supervision
- Calm, collected demeanor and commitment to customer service
- Experience in an electronics manufacturing environment or similar
- Familiarity with code, command line interfaces, and can find your way around a LAN. (Production-style coding is not required)