USAEnterprise Solution Consultant
2 мес. назад
USASeniorHybrid
itsmenterprise automationcloud softwaresales pipeline management
Experienced Solution Engineer role focusing on pre-sales solution consulting and sales engineering for enterprise service management platform.
Обязанности
- Provide technical support to sales teams and clients throughout the sales process.
- Serve as a technical and domain expert for the Employee Workflows product suite, supporting product sales during the sales cycle.
- Lead discovery workshops to identify customer challenges and demonstrate how our solutions align with their needs.
- Address product features and technical questions from customers, channel partners, and colleagues.
- Guide strategic programs in top accounts, including customer journey sessions for the roadmap and outcome agreement.
- Provide feedback to product management on enhancements that could add value and better meet customer needs.
Требования
- We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who want to learn new things and feel a sense of responsibility toward their work.
- 5+ years of pre-sales solution consulting or sales engineering experience.
- Hands-on knowledge of ITSM, enterprise automation, and enterprise AI is preferred.
- Proficiency with the platform or technical expertise with other cloud software solutions.
- Expertise in territory management, including pipeline building and executing strategies with Sales counterparts.
- Experience collaborating effectively with product management, marketing, partners, and professional services.
- Willingness to travel within the United States as necessary.
Условия
- We are big on benefits that make sense to you and your family.
- Fantastic team —the #1 reason why everybody joins us.
- Hybrid work — balance between working from the office and home.
- Convenient offices — well-located offices spread over five different cities.
- Paid time off — Unlimited sick leaves and 15 days off every year.
- Health insurance — comprehensive health coverage upto 75% premium covered.
- Flexible allowances — with hassle-free reimbursements across spends.
- Annual outings — for everyone to have fun together.
Другое
- is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.
- We’re looking for an experienced Solution Engineer to join our team and help us build our modern service management platform. This is a hybrid postion based in United States. We offer competitive pay to employees and practical benefits for their whole family.
- If this sounds interesting to you, read on.
- As a part of , you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.
- Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.
- Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.
- Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.
- Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.
- Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.
- Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.
- Click on the apply button to get started with your application.
- Answer a few questions about yourself and your work.
- Wait to hear from us about the next steps.
- Important notice for candidates:
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