Salesforce Developer

1 мес. назад

BrazilLATAMSeniorRemote

salesforceapexlwccopadocrmdevops

Senior Salesforce Service Cloud Consultant responsible for designing, delivering, and supporting scalable Salesforce Service Cloud and Chat solutions with DevOps practices.

Требования

Proven experience implementing Salesforce Service Cloud and Chat solutions across commercial and consumer contexts;
Strong understanding of CRM processes, omni-channel case routing, and chat deflection strategies;
Hands-on experience with Copado or equivalent Salesforce DevOps platforms;
Salesforce Certifications (Service Cloud Consultant, Omni-Channel Supervisor, Chat Specialist) strongly preferred;
Ability to lead solutioning efforts and provide strategic guidance beyond code delivery.

Будет плюсом

Experience with Agentforce, Data Cloud, and other advanced Salesforce products;
Familiarity with large-scale Salesforce migrations and multi-cloud integrations;
Ability to work effectively with onshore and offshore teams;
Prior consulting or partner-side experience with Salesforce delivery.
Posted On: 14-07-2026 At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Другое

Job Title: Senior Salesforce - Service Cloud Consultant Key Skills: Salesforce, Cloud Location:  Brazil Mode:  Remote We at Coforge are hiring Senior Salesforce - Service Cloud Consultant with the following skill set. Key Responsibilities
Design & Deliver scalable Salesforce Service Cloud and Chat solutions, including omni-channel and case management;
Customize & Integrate using Apex, LWC, and platform tools to meet business requirements;
Advise & Guide stakeholders on best practices for chat workflows, agent enablement, and cross-cloud architecture;
Enable DevOps by managing version control, pipelines, and automated deployments with Copado;
Support & Train users, ensuring adoption, data integrity, security, and compliance;
Stay Current with Salesforce releases and emerging capabilities.