Senior Manager, Site Reliability Engineering (Federal)

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• Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
• Secure Every Identity, from AI to Human
• Identity is the key to unlocking the potential of AI. Company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
• Company's Federal Operations team supports government customers operating in FedRAMP-authorized, IL4, and IL5 environments. We deliver the same 99.999% availability promise to the federal market while meeting the strict security, compliance, and operational requirements that come with it. We're looking for a technical leader who understands both the SRE discipline and the unique demands of federal customer relationships — someone who can hold a technical conversation with an agency ISSO in the morning and unblock an incident bridge with an engineering team in the afternoon.
• As Senior Manager of Federal SRE Operations, you will own the operational health of Company's federal environments, lead a team of engineers working within compliance-governed change processes, and serve as a trusted point of contact for federal security stakeholders.
• What you'll be doing
• Lead and grow a team of SREs operating Company's FedRAMP High, IL4, and IL5 environments, ensuring reliability and compliance obligations are met simultaneously.
• Serve as the primary operational relationship manager for federal agency security leaders — including Authorizing Officials (AOs), ISSOs, and ISSMs — translating technical SRE practices into language and posture appropriate for federal oversight.
• Own the continuous monitoring program for Company's federal boundary: coordinate POA&M remediation, drive vulnerability SLA compliance, and represent operational risk posture in ATO reviews.
• Partner with Company's GovCloud product and security teams to ensure infrastructure changes go through FedRAMP-compliant change management processes without sacrificing velocity.
• Drive incident response and post-incident review processes that satisfy federal reporting obligations (e.g., FISMA incident notification timelines) while improving system reliability.
• Manage cross-functional relationships with 3PAOs, federal agency security teams, and internal compliance, legal, and security stakeholders during audits, ATO renewals, and security assessments.
• Maintain operational runbooks, system security plans (SSPs), and evidence packages that reflect the true state of the environment — not just what audit season requires.
• Accelerate the federal engineering team's velocity by building compliant self-service tooling, automation, and CI/CD pipelines that reduce the friction of operating in a restricted environment.
• Lead, mentor, and grow engineers across the federal SRE organization, including setting career paths that bridge deep federal compliance knowledge with modern SRE practices.
• What you'll bring to the role
• 5+ years of experience in technical leadership and people management, with at least 3 years in a federal or regulated environment (FedRAMP, DoD, IC, or equivalent).
• Demonstrated experience managing relationships with federal security stakeholders — AOs, ISSOs, agency CISOs, or equivalent — not just writing documentation for them.
• Working knowledge of NIST SP 800-53, FedRAMP authorization frameworks, FISMA reporting requirements, and DISA STIGs.
• Experience operating large-scale cloud infrastructure in FedRAMP-authorized environments (AWS GovCloud preferred); IL4/IL5 experience a strong plus.
• Strong background in SRE or platform engineering fundamentals: Kubernetes, IaC (Terraform), CI/CD, observability, and incident management.
• Ability to hold compliance and reliability in tension — understanding when a change needs to go through a CAB and when a P1 incident requires you to move faster and document after.
• Strong verbal and written communication skills; comfortable presenting operational risk and reliability posture to non-technical federal security officials.
• Experience supporting or leading FedRAMP ATO processes, continuous monitoring programs, or FISMA annual assessments.
• U.S. Citizenship required (see below).
• Active or current eligibility for a federal security clearance (Secret or above) is a plus and may be required for certain program support.
• Additional requirements:
• This position requires the ability to access federal environments and/or have access to protected federal data.  As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
• (P11672_3441312)
• #LI-Hybrid
• Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Company offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:.   
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• We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, int