Senior Product Manager - Self service cloud

1 мес. назад

SpainEuropeSenior

product_roadmapcustomer_interviewsanalyticsemail_campaignstrial_management

Lead self-service cloud growth focusing on onboarding and trial experience to drive product adoption and engagement.

Обязанности

The Product Manager will lead critical areas within self-service cloud growth, empowering self-service customers and trial users to be successful. This role specifically focuses on human user onboarding and agents onboarding, directly influencing the successful growth of Cloud.
Define the vision and roadmap for self service cloud growth, encompassing: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
Partnering with engineering leads to prioritizing technical investments and establishing realistic delivery timelines.
Collaborate with downstream solution teams (Observability, Security, Enterprise Search) to understand their specific onboarding flows and trial experience.
Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
Interface with customers and trial users to gather feedback on trial experience.
Collaborate with Sales & Marketing on competitive positioning and brand awareness.
Drive native integrations with 3rd party developers platforms.

Требования

4+ years of Product Management experience with deep technical products.
Strong background and experience with Product Led Growth.
Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
Data-driven approach to product decisions, with experience in product adoption and analysis.
Strong communication skills, capable of cross function collaborations and alignment.
Experience with globally distributed teams and asynchronous collaboration.

Будет плюсом

Direct experience with Elasticsearch or similar search/database technologies.
Background in product marketing.
Experience with cloud service providers marketplaces.
Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  
At , our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets.
The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position.

Другое

, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — ’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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