Senior Manager, Field Engineering

1 мес. назад

United KingdomEuropeSenior

kubernetesstoragehigh-performance computingnetworkingsecuritycompute infrastructure

Lead a regional field engineering team to support AI workload infrastructure and collaborate on product roadmap and development.

Обязанности

We are on the hunt for an exceptional Senior Manager, Specialist Field Engineering to lead a regional team of subject matter experts across Kubernetes, Storage, High-Performance Computing, Networking, Security, and Compute Infrastructure . Together, this team will design and deliver next-generation environments that power the world's most demanding workloads.
This role works closely with leaders across Specialist Field Engineering, Technical Support Engineering, Sales, and Product Engineering. If you are passionate about advanced infrastructure and have a proven ability to hire, mentor, and inspire technical talent—then we'd love to hear from you!
Recruit, coach, and lead a high-performing Solutions Architecture team with deep expertise in Kubernetes, HPC, security, networking, and storage, fostering a culture of innovation and continuous learning.
Define and execute the regional technical go-to-market strategy, partnering with Sales, Product, Engineering, and Marketing to position as the market leader in performance, flexibility, and scalability.
Act as executive sponsor for strategic customers, guiding them from initial concept through large-scale architectures, proofs of concept, and production deployments.
Partner closely with customers to understand complex AI and infrastructure requirements and translate them into scalable, production-ready solutions.
Align capacity management, data center operations, and fleet operations to support the unique demands of AI and high-performance workloads.
Establish KPIs, streamline workflows, and coordinate with Support to ensure measurable outcomes, rapid issue resolution, and exceptional customer experience.
Drive continuous improvement by incorporating field feedback into product enhancements, roadmap priorities, and operational excellence in a high-growth environment.

Требования

B.S. in Computer Science, Engineering, or a related technical field
8+ years in solutions architecture, infrastructure engineering, or cloud services, with a t least 4 years in a leadership role
Proven track record designing, deploying, and optimizing large-scale environments spanning cloud native technologies
Familiarity with GPU-based computing and distributed workloads is a strong plus
Expertise in  infrastructure frameworks, workload orchestration, performance tuning, and distributed systems
Strong knowledge of  Kubernetes , networking technologies , security practices , and enterprise storage systems
Hands-on familiarity with distributed cloud-native and AI/ML workloads on GPU-based computing at scale
Exceptional ability to  lead, inspire, and develop high-performing teams , building an environment of trust and excellence
Excellent verbal and written communication skills, with the ability to frame complex technical insights for diverse stakeholders
Proven success in  cross-functional collaboration , balancing multiple priorities in a hyper-growth environment
Willing to travel up to 30%  to engage with customers, attend industry events, and nurture cross-functional collaboration
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 
You love to help solve challenging technical problems
You’re curious about the latest and greatest technologies in the AI space
You’re an expert in managing conflict and achieving mutually beneficial technical outcomes

Условия

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
Family-level Medical Insurance
Family-level Dental Insurance 
Generous Pension Contribution 
Life Assurance at 4x Salary 
Critical Illness Cover 
Employee Assistance Programme 
Tuition Reimbursement
Work culture focused on innovative disruption
Benefits may vary by location.

Другое

 
The Field Engineering organization at is dedicated to ensuring every customer running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. Field Engineering aligns closely with internal and customer engineering teams, offering valuable insights from the field and the chance to shape the product roadmap and development.
At , we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 
The base salary range for this role is £116,000 to £155,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 
To fulfill our obligation to protect client data, successful applicants offered employment with will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results
is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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