Operations Engineering Manager, Fleet Reliability

1 мес. назад

PolandEuropeLeadOnsite

automationmonitoringcapacity planningserver provisioningtriagingonboardingtraining

Manage and lead the Fleet Reliability Operations team to maintain and scale server fleet operations focusing on automation, reliability, and customer satisfaction.

Обязанности

The Fleet Reliability Operations Team is the heart of ’s capacity delivery and maintenance effort. This team is responsible for provisioning, updating and triaging server nodes, and executing the processes and tooling that configure and validate our server fleet. This team is the first in line to respond to hardware issues in production, and is empowered to drive automation and observability design and priority for our server fleet lifecycle.
We are seeking an Operations Manager for the Fleet Reliability Operations team who can help us maintain and improve our high volume of delivery and scale as we 10x the size of our fleet. This individual will develop a strong pipeline of talent, manage onboarding and training, provide process and thought leadership across the team’s domain, and champion reliability and customer satisfaction. As the manager of this team, you would have the opportunity to:
Build and lead a 24/7 team of process-oriented, reliability and observability-focused engineers.
Lead the socialization and documentation of clear and consistent processes for provisioning, validating and troubleshooting nodes in our server fleet.
Think critically about and advocate for process and automation improvements prioritizing event-driven automated remediation as the end goal.
Provide a 24/7 engineering support function for high-criticality, time-sensitive node delivery and maintenance.
Drive and improve our program of onboarding, documentation, enablement, and performance management to help your team members achieve new heights of personal growth and capability.
Drive the culture and tone for how your team keeps score both in how they communicate with and support each other and how they enable the rest of .

Требования

You have seven or more years of experience in a software or infrastructure engineering industry, of which at least two years were in a leadership capacity.
You have a background that includes the knowledge and practice of SRE fundamentals, incident management, blameless culture, observability, and change management.
You believe in the value of automation and will champion practices that drive reliability and drive the adoption of cross-team processes and tooling.
You love helping people on their journeys to become their best selves and are comfortable extending the range of your influence to partners, peers, and senior leadership.

Условия

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
Family-level Medical Insurance
Family-level Dental Insurance 
Generous Pension Contribution 
Life Assurance at 4x Salary 
Critical Illness Cover 
Employee Assistance Programme 
Tuition Reimbursement
Work culture focused on innovative disruption
Benefits may vary by location.

Другое

 
At , we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 
The base salary range for this role is 273,000 PLN - 365,000 PLN. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 
To fulfill our obligation to protect client data, successful applicants offered employment with will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results
is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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