Data Centre Technician - Docklands, England

2 мес. назад

United KingdomEuropeOnsite

hardware diagnosticsnetwork diagnosticsroot cause analysisdocumentationscripts

Responsible for maintaining and operating data centre infrastructure to ensure availability and reliability.

Обязанности

The Data Centre Operations team is at the physical core of our business, responsible for building, maintaining, and operating the cutting-edge infrastructure that powers the cloud. This team ensures the stability, security, and scalability of our physical assets, working hands-on in a fast-paced, hyper-growth environment to deliver a best-in-class experience for our clients. 
The Data Centre Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data centre operations. This position involves hardware and network diagnostics, followed by physical repair, and includes maintenance of data centre operations to ensure service availability. You will be responsible for root cause analysis of failures, training internal teams, and developing documentation or scripts to update server and networking hardware. As part of this 100% on-site role, you must be able to respond to on-site equipment failures within 60 minutes while scheduled on-call and travel up to 10% of the time to other locations as required.

Требования

Computer Hardware experience, including troubleshooting and assembling.
Linux Operating System experience.
Ability to regularly transport and position equipment weighing up to 50 lbs.
Ability to remain in a stationary position for extended periods and maneuver in cramped or elevated spaces, such as ladders or under-floor areas.
Ability to perform tasks requiring fine motor skills for handling small hardware components and cables.
Availability to work a flexible schedule within a 24/7 environment, including participating in a rotating on-call shift.
Excellent time management, organisational, and communication skills with the ability to prioritise tasks and react quickly to issues.
Ability to perform essential job duties in environments with fluctuating temperatures ranging from 60°F to 90°F.
Preferred:   
Experience with Computer Networking.
Python, Bash, or other scripting languages experience.
Experience with Cisco IOS and/or Juniper JunOS.
An Associate's Degree or equivalent experience in an IT-related field.
Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.
You love to solve complex physical and technical problems through hands-on repair.
You're curious about root cause analysis and improving data centre reliability.
You're an expert in hardware diagnostics and maintaining critical infrastructure.

Условия

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
Family-level Medical Insurance
Family-level Dental Insurance 
Generous Pension Contribution 
Life Assurance at 4x Salary 
Critical Illness Cover 
Employee Assistance Programme 
Tuition Reimbursement
Work culture focused on innovative disruption
Benefits may vary by location.

Другое

 
At , we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organisation's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
To fulfill our obligation to protect client data, successful applicants offered employment with will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results
is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Recruitment Agencies
does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of and your Terms & Conditions associated with the use of CVs will be considered null and void.
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This position requires access to export controlled information.  To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.   may, for legitimate business reasons, decline to pursue any export licensing process.
 
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