Manager, Systems Strategy

1 мес. назад

USAMiddle

Responsible for establishing strategy and infrastructure to drive growth for Expert Calls and Compliance Operations organizations.

О компании

’s Content Operations Strategy and Enablement (COSE) team is responsible for establishing the strategy and infrastructure to drive sustainable and scalable growth for our Expert Calls and Compliance Operations organizations. We work closely with client-facing and cross-functional teams to drive impact across ’s Expert Insights organization. Our team is organized into the following pillars:
Systems Strategy: drives operational excellence through the strategic deployment of technology solutions, advanced analytics, and cross-functional collaboration with Vendor, Data, and Product partners
Enablement: supports our teams to do their best work through employee training, communications, and knowledge management
Strategy & Planning: steers the organization towards growth through quarterly / annual planning, account strategy, performance management, and operational strategy initiatives
Compliance Programs: leverages systems, technology, and data to support compliance teams and processes
Business Operations & Strategy: identifies and executes top-line growth and bottom-line optimization initiatives

Обязанности

As the Manager, Systems Strategy, you'll own the operational infrastructure behind the Expert Insights team. You'll lead systems strategy, evaluate and manage the vendor tool stack, and drive initiatives that improve speed, quality, and cost-effectiveness across the business. This role sits at the intersection of strategy, technology, and operations. You'll partner closely with Product, Engineering, IT, Legal, and leadership to identify smarter tools, automate key processes, and build the roadmap for how work gets done. You'll also manage a team of two Associates and serve as the go-to partner for cross-functional teams on all things systems and tooling. This is a high-impact, execution-oriented role for someone who's curious, data-driven, and energized by turning ambiguity into

Требования

4+ years driving operational excellence in business operations, internal strategy, and/or enablement or related high-impact roles; experience leading teams or large cross-functional initiatives
Track record of partnering with Product, Engineering, IT, and Legal to design and implement tools and processes
Experience managing budgets, optimizing vendor costs, and negotiating contracts
Experienced in systems strategy, roadmapping, implementation, and architecture design
Strong communicator with change management experience; able to translate complex topics for cross-functional audiences
Experience with Data/BI Tools (Excel, Tableau, Snowflake), No-Code Tools (Zapier, Make), and Sales Engagement tools (Salesforce, Simon Data, Gong, Mixmax, etc)
Demonstrated ability to operate at both a strategic and executional level; comfortable doing the work and shaping the direction
Has grown within or across roles, taking on increasing scope and ownership over time
Brings a leadership presence; can influence and align stakeholders without direct authority
Curious, data-driven, and adaptable; comfortable with ambiguity in a fast-paced environment
What You’ll Do:  
Build and execute the strategy for Expert Insights systems and internal tooling
Manage and own relationships with cross-functional groups such as IT, Procurement, Accounting, Engineering and Product, serving as an advocate for Expert Insight users
Lead high-impact optimization initiatives by identifying and executing automation opportunities that reduce costs and unlock operational efficiency at scale
Build and document systems and processes with scalability and knowledge transfer in mind
Own the Expert Insights vendor tool stack end to end, running procurement, budgeting, cost management, and system administration activities
Support and contribute to team and org-wide strategic planning cycles
Own the operational health of a 400+ person organization; setting the standard for how support functions run, scale, and improve over time
Lead and manage a team of two Associates
Total Cash Compensation Range: $135,700 - $174,000 (Base: $115,000 - $145,000 + 18% - 20% Bonus).
is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling ’s commitment to equal employment opportunity. does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at , including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
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Другое

The world’s most sophisticated companies rely on to remove uncertainty from decision-making. With market intelligence and search built on proven AI, delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!