Mayflower
Senior IT Administrator
today
CyprusSeniorOnsiteC1terraformvpncisco routersnetwork monitoringintunevirtualizationsystem administrationcloud
Mayflower is a profitable, fast-growing tech company based in Cyprus, building and running large-scale products used globally. They are hiring a Senior IT Administrator to join their Limassol office team.
About the company
- Mayflower is a profitable, fast-growing tech company with 10+ years of experience.
- We build and run large-scale products used by millions of users daily across the globe.
Responsibilities
- Lead high-level incident resolution & service optimization.
- Handle escalated tickets from L1/L2 support teams.
- Conduct root cause analysis & implement proactive monitoring.
- Ensure SLA compliance across all IT services.
- Collaborate with users, vendors, and stakeholders.
- Mentor junior team members and drive service improvements.
- Manage physical/virtual servers, cloud environments, networking (switches, firewalls, VPNs), and virtualization platforms.
- Perform capacity planning, performance tuning, security hardening, and DR testing.
- Deploy automation tools (e.g., Terraform) to ensure high availability and scalability.
- Maintain enterprise backup strategies (encryption, offsite replication).
- Coordinate failover procedures and conduct restore drills.
- Monitor RTO/RPO, retention policies, and backup success rates.
Requirements
- 5+ years of IT administration experience.
- Advanced English (written & spoken).
- Strong understanding of IT infrastructure as a service for internal users.
- System administration + network engineering background.
- Experience with VPNs, SaaS systems, and user access lifecycles.
- Proven experience in end-user support (on-site & remote).
- Procurement and vendor management experience.
Nice to have
- SaaS management optimization tools.
- Network monitoring/alerting systems.
- Experience with network integrators or communication providers.
- Cisco routers/switches/firewalls/APs/controllers (CCNA+ is a plus).
- AMF Pro (Apple ecosystem).
- Intune (Windows ecosystem).
- Video conferencing solutions (Polycom, Logitech).
Conditions
- EU-based employment contract + 3-year Cyprus work visa (full family support).
- Opportunity to obtain an EU passport after 4 years of residency.
- Full relocation package (flights + 1 month of company-covered accommodation for you and your family).
- Transparent performance reviews twice a year + bonuses + salary adjustments.
- Private medical insurance for you and your family.
- Corporate mobile plan (unlimited in Cyprus + roaming).
- Psychological support (50% coverage).
- 50% coverage of school/kindergarten fees for your children.
- Fully covered sports benefits + in-house e-scooters & bike rentals.
- Professional growth: language courses, conferences, training, coaching.
- Peer recognition program.
- Modern office in Limassol city center — fully equipped for deep work and collaboration.
- Free breakfasts & lunches + in-house coffee bar with healthy snacks.
- Strong engineering culture: international teams, team buildings, hackathons, and corporate events.
Found in@cyithr