Encord

General Manager

1mo ago
WorldwideHead
Encord

General Manager

1mo ago
WorldwideHead

Leadership role to scale and lead Encord's India delivery hub and build a high-calibre team.

About the company

  • Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.
  • Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

Responsibilities

  • As a General Manager, you’ll join as a first leadership hire in the region to scale our India delivery hub: building a high-calibre team, setting the cultural standard, and creating an industry-leading project delivery capability.
  • You'll work closely with our business leadership, GTM, Product and Tech teams globally, with the long-term goal of scaling the India org to several hundred people. This role is ideal for someone who thrives on variety and ambiguity, understands what it takes to build a world-class operation in a new hub and cares deeply about the talent bar and the company’s image.
  • Build the organisation. You'll shape how the team is structured, and set the standard for everything that follows — with the goal of growing to several hundred people over time.
  • Turn strategy into execution. Work shoulder-to-shoulder with leadership to break down company priorities into concrete plans, clear ownership, and the operational discipline needed to actually deliver them across the India function.
  • Create the operating backbone. Establish the rhythms and routines — planning cycles, performance cadences, leadership check-ins — that keep a fast-scaling team focused, aligned, and moving without losing momentum.
  • Fix what's slowing us down. Proactively identify where the organisation is getting stuck — whether that's process gaps, capacity constraints, or structural friction — and build solutions that scale as we grow.
  • Maintain an exceptionally high bar for talent. Every hire matters. You'll set the hiring standard, make the tough calls, and ensure the people joining the India team are genuinely exceptional.
  • Make Encord a destination in India. Build a brand that the best people in the market actually want to join. The product you're selling is the opportunity itself; make it real.
  • Build a culture worth staying for. Create an environment where people do the best work of their careers — one that reflects Encord's values and holds up as the team scales, not just when it's small.

Requirements

  • 10–15 years of general management or site leadership experience, ideally with a strong consulting foundation — ex-MBB at Project Leader, Engagement Manager, or Principal level is the benchmark
  • Proven experience building teams in a high-growth or operationally complex environment
  • Deep understanding of the local talent market and the ability to build a brand that competes
  • A global mindset — you understand the business standards and can bring that rigour and culture to your team
  • Exceptional people instincts: you know how to recruit for excellence and how to protect culture as a team scales
  • Comfortable with ambiguity — we don't have all the answers yet, and you'll help shape them

Other

  • You operate like an owner. You don't wait for direction — you identify what needs to happen, build the plan, and execute it. Ambiguity doesn't slow you down; it's where you do your best work.
  • You move people without authority. You get things done across teams and geographies through trust, clear framing, and good judgement — not by leaning on your title or escalating up the chain.
  • You hold the line on quality. Whether it's a hire, a process, or a client deliverable, you have high standards and the conviction to enforce them even when it's inconvenient.
  • You build for the long term. You're not here to hit a short-term target and move on — you want to build something that lasts, and you understand that culture and talent bar are the foundations everything else rests on.
  • Competitive salary and meaningful equity in a high-growth, Series C start-up
  • Clear, accelerated growth opportunities as the company scales rapidly — this role grows with the business
  • Flexible PTO and generous paid vacation days
  • Annual learning & development budget to invest in your growth
  • Comprehensive health coverage
  • Regular travel opportunities to our London HQ and global team events
  • Bi-annual company offsites, twice-weekly team lunches, and monthly socials