Helium
Founding Operations Associate
New
120000 –160000 USD / yearUSAJunior
Responsible for growth operations including customer success, operational infrastructure, and special projects to accelerate revenue growth.
Nice to have
- Background in a high-intensity environment (consulting, banking, startup, sport, military).
- Prior experience at an early-stage startup.
- You use AI to 10x your output while maintaining high standards.
- In your application, please include the following (in 3-6 sentences max)
- Your SAT/ACT score
- What’s a time you successfully hacked some (non-computer) system to your advantage?
- What was the hardest you ever worked on something? How hard did you work, why did you work so hard, and how did it go?
Other
- Helium is building Self-Improving Software : AI that automatically generates & tests new software experiences to lift revenue. We’re…
- Talent-dense (8 people, 6 engineers, 75% ex-founders)
- Well-funded ($6M from Google & Leaders from OpenAI)
- Fast-growing (Doubled revenue this month & Serving tens of millions of users per day)
- AI has created a once-in-history opportunity, and we’re here to win, because of that
- 🔴 We work hard — In-Office Monday–Friday, and often push through weekends 🔴
- Helium is growing extremely fast — We’re looking for someone to own Growth Operations, including…
- Do whatever it takes to make our customers successful (Onboarding, Activation, Support)
- Build the operational infrastructure (processes, automations, tools) for our next 1000 customers
- Have a great understanding of our product, and constantly propose and spec improvements
- Take on special projects (growth, events, recruiting) that are strategically important
- Do whatever it takes to help us 10x revenue over the next 3 months
- You have 1-4 years of experience in a fast-paced operations environment (startups, consulting, banking, etc)
- You get shit done: You have a proven track record of building things, launching game-changing projects, and having impact on tight timelines.
- You bring order to chaos: You’re organized and think structurally. You can take a messy problem and turn it into a plan.
- You’re a top 1% communicator: People understand you and like you. You’re able to navigate tricky, high-conflict situations with tact.
- You’re creative and proactive: You find ways to accelerate your work and get better with ever rep
- You’re low ego: You jump on the bug, take the late-night support ticket, and do whatever it takes to solve the problems you face.