hirelikeme
Emergent

Inside Sales Manager

New
WorldwideLead
Emergent

Inside Sales Manager

New
WorldwideLeadsalesforce

Lead and scale inside sales team to manage B2B customer accounts including upsell, cross-sell, and renewals.

Responsibilities

  • Lead, coach, and scale a team of inside sales executives, owning hiring, ramp, performance management, and career development
  • Own the team's revenue target across new business closure, expansion, and renewals, with clear visibility into pipeline health and forecast accuracy
  • Drive consultative selling rigor across the team, ensuring every conversation surfaces use case, technical fit, internal tooling pain, and budget/timeline
  • Build and refine the playbook for upsell, cross-sell, and account expansion across paid product tiers and the Trusted Partner Program
  • Own renewal strategy and proactively manage account health to reduce churn and grow net revenue retention
  • Partner closely with the B2B revenue team on lead handoff, account strategy, territory design, and prioritization
  • Run the operating cadence including pipeline reviews, deal inspections, forecast calls, and quarterly business reviews
  • Stay close to active deals as a player-coach, jumping into pricing conversations, negotiations, and senior buyer escalations when needed
  • Surface objection patterns, pricing feedback, and product signals to GTM leadership to sharpen positioning and playbooks
  • Build the systems, processes, and CRM hygiene standards that scale the team from current size to multi-region coverage

Requirements

  • 8+ years of experience in inside sales, account management, or full-cycle B2B SaaS sales, with 3+ years in a people management role
  • Proven track record of carrying and exceeding team quotas, with demonstrated expansion and upsell wins
  • Strong consultative selling instincts paired with the ability to coach others to the same standard
  • Experience building and refining sales playbooks, forecasting frameworks, and pipeline hygiene processes
  • Excellent spoken and written English communication skills, with the ability to influence at senior buyer and internal leadership levels
  • Confidence handling escalations, pricing conversations, and complex negotiations
  • Highly organized, with strong forecast accuracy and a structured approach to pipeline management
  • Self-motivated, coachable, and resilient in a fast-paced, performance-driven environment
  • Flexibility to align working hours with North American, European, and ANZ business hours based on active accounts

Conditions

  • Daily Meals: Lunch and Dinner provided
  • Family Insurance: 3 Lakhs worth of coverage for you and your family
  • Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
  • Flexible Working Hours: Work arrangements that fit your life and commitments
  • Let's build the future of software together.

Other

  • Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.
  • Since our public launch, we've crossed $100M in ARR and grown to over 10M users across 190+ countries . We're backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.
  • We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.
  • We're hiring builders who want ownership, speed, and impact at global scale.
  • The Role: We are hiring an Inside Sales Manager to build, lead, and scale our inside sales function across our B2B customer base. This is a player-coach role where you'll own a team of inside sales executives while staying close to the deals, the pipeline, and the customer. Leads are sourced and handed to your team by the revenue org; your job is to ensure they're worked with discipline, closed with consultative rigor, and grown into multi-year accounts through structured upsell, cross-sell, and renewal motions.
  • You'll own the team's quota across our paid product tiers and the Trusted Partner Program, building the systems, playbooks, and coaching infrastructure that turn a high-velocity sales team into a predictable revenue engine. You'll design the motion across new business, expansion, and renewals, ensuring every account is worked with rigor from first conversation to multi-year growth. Emergent serves customers across North America, UK, Europe, ANZ, and India, so flexibility on working hours is required to align with active accounts and territory coverage.
  • Global selling experience across North America, UK, Europe, ANZ, or other international markets
  • Experience in B2B SaaS, developer tools, enterprise software, or AI/ML products
  • Experience scaling inside sales teams from early stage to predictable revenue motion
  • Experience designing structured upsell and cross-sell programs
  • Familiarity with HubSpot or a comparable CRM for pipeline, forecasting, and team performance management
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